Program Manager Ford & Lincoln Product, Dealer Training and Productivity

Allen Park, MI - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Description

The Global Dealer Training & Productivity team helps dealers work smarter not harder with targeted training data strategy and more. Together our team:

Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching a data-driven ecosystem and new productivity technologies so the right content by the right people reaches them at the right time.

Helps dealers become more strategic in diagnosing gaps and developing solutions

Equips dealers with what they need to succeed and help them develop into trusted advisors to customers

Works with dealers to improve business metrics lower turnover and increase customer satisfaction

Responds to a shifting customer base with diverse preferences to transform customer experiences

Responsibilities

What youll do...

The Program Manager Dealer Training & Productivity (Ford and Lincoln Product) will have the primary responsibility of helping us build our on-Demand digital programs for the Dealer Training and Productivity department by engaging with business owners and SMEs to shape impactful learning experiences for dealership employees. This candidate will be dedicated to developing content on Ford and Lincoln vehicles for Ford and Lincoln dealers. They will help us reimagine how people learn about our vehicles products and services. The candidate should be a creative outside the box thinker undaunted by subject matter audience or delivery method. They should not be afraid to think big. They should be a maker who can build relationships with business owners as well as guide and coach their team to deliver impactful learning experiences from concept to prototype and into production.

This individual should be equipped with an always expanding creative toolkit constantly innovating and looking for the next best way to deliver the training experience. They should enjoy managing people and helping them grow into the best version of themselves to meet the vision of tomorrow. Theyll bring creative solutions that match wits within the rapidly changing automotive industry.

The position is hybrid (4 days in office) based in SE Michigan.

Qualifications

Youll have...

Bachelors Degree in Business Administration or equivalent combination of relevant education and experience.
2 years in people management experience ideally in training and enablement discipline
5 years experience in building and managing training and enablement programs including all aspects of the content creation progress from collaboration with business owners to scoping to building to deploying
5 years experience in business partner relationship management

Even better you may have...

Ability to think differently and constantly reinvent
Ability to strategically leverage proficiency data to inform programmatic decisions
Automotive industry experience

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is a leadership level 6.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

#LI-MG3

Required Experience:

Manager

DescriptionThe Global Dealer Training & Productivity team helps dealers work smarter not harder with targeted training data strategy and more. Together our team: Ensures dealers have the content and training they need when they need it. Our focus is delivering unified coaching a data-driven ecosyste...