JO-202548 HR Manager

Job Summary

The HR Manager is responsible for overseeing and managing the companys overall human resources functions while serving as a strategic partner to leadership and clients. This role leads end-to-end HR operations ensures compliance with labor laws drives effective people management practices and supports business growth through strong HR services delivery. The HR Manager plays a key role in building a supportive high-performance and remote-first workplace culture.

This position requires strong leadership a confident and professional presence and the ability to manage multiple HR initiatives including HR services implementation and ongoing client follow-ups.

Key Responsibilities

1. Strategic HR Leadership & Management

• Lead and manage overall HR functions ensuring alignment with business goals and operational needs
  
• Develop implement and continuously improve HR strategies policies procedures and SOPs
  
• Act as a trusted advisor to executive leadership on workforce planning organizational structure and people-related decisions
  
• Provide strong leadership and direction to the HR team ensuring accountability and consistent execution
  
• Drive HR initiatives that support a remote collaborative and inclusive work culture
  

2. HR Services & Implementation

• Manage HR services delivery for internal stakeholders and external clients ensuring high-quality and timely support
  
• Lead HR implementations including policy rollouts system/process improvements and change management initiatives
  
• Conduct regular follow-ups with clients and internal stakeholders to ensure HR solutions are effective and aligned with expectations
  
• Identify gaps in HR processes and recommend improvements based on business and client needs
  

3. Workforce Management

• Oversee workforce planning and processes for all levels
  
• Review and approve job descriptions salary offers and prepare employment contracts
  
• Ensure smooth onboarding and offboarding experiences especially for remote employees
  
• Support succession planning internal mobility and leadership pipeline development
  

4. Employee Relations & Performance Management

• Manage employee relations cases including grievances disciplinary actions and conflict resolution
  
• Lead performance management cycles appraisals and feedback processes
  
• Coach and support managers on effective people management performance improvement and difficult conversations
  
• Conduct investigations when required and recommend appropriate corrective or preventive actions
  

5. Compensation Benefits & Payroll Oversight

• Design review and manage compensation structures and benefits programs
  
• Evaluate salary adjustments incentives and promotions in alignment with performance and market data
  
• Coordinate with finance and payroll teams to ensure accurate and timely payroll processing
  
• Conduct regular market benchmarking to maintain competitive and fair compensation practices
  

6. Compliance Risk & Documentation

• Ensure full compliance with labor laws employment regulations and company policies
  
• Manage employee contracts terminations and sensitive HR documentation
  
• Minimize HR-related risks and support internal or external audits when required
  
• Maintain confidentiality and professionalism in all HR matters
  

7. Training Development & Employee Engagement

• Identify training and development needs across the organization
  
• Support leadership development and management capability-building initiatives
  
• Drive employee engagement retention and culture-building programs in a remote environment
  
• Conduct exit interviews analyze trends and recommend retention strategies
  

Key Competencies & Skills

• Strong leadership and management skills
  
• Confident professional and decisive personality
  
• Strategic thinking and problem-solving abilities
  
• Excellent communication and stakeholder management skills
  
• Strong follow-up and execution discipline
  
• High level of confidentiality integrity and professionalism
  
• Strong organizational and analytical skills
  

• Bachelors degree in Human Resources Psychology Business Administration or a related field
  
• 46 years of progressive HR experience with at least 23 years in a managerial or leadership role
  
• Proven experience in HR services delivery and HR implementation projects
  
• Strong knowledge of labor laws HR best practices and compliance requirements
  
• Experience managing overall HR functions in a fast-paced or remote environment
  
• Demonstrated ability to work closely with senior leadership and external clients