Financial Counselor- Full Time, Behavioral

Facility Name: Tampa Behavioral Hospital

Schedule: Full Time

Your experience matters

Tampa Behavioral Hospital is part ofLifepoint Health a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As aFinancial Counselor joining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

How youll contribute

AFinancial Counselorwho excels in this role:

• Provides accurate account and billing information to required departments within timelines specified.
• Ensures the effective implementation of collection measures for uncollected co-pays deductibles and coinsurance.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Maintains self-pay/ self-pay after insurance work list and ensures accounts are worked daily and documents appropriately within the software system.
• Provides required follow-up on all patient accounts with the goal of collecting any patient co-pays deductibles and coinsurance at the time of services rendered.
• Ensures that all admitted patient accounts have been verified corrected and completed within 24 hours of admission.
• Gathers and collects all pertinent financial information in order to accurately assess the patients information.
• Identifies candidates eligible for charity and submits charity requests with the appropriate financial documentation.
• Works with uninsured patients to identify potential Medicaid eligibility and makes the appropriate referrals to internal or external agencies.
• Maintains Medicaid Pending Log daily and reports any change in Medicaid status to the Central Billing Office.
• Maintains front-end collections log daily.
• Reports any system problems or billing/ verification/ collection issues to supervisor.
• Maintains the patients account with all appropriate documentation in a timely manner.
• Knowledgeable of specific billing/ verification requirements of various carriers.
• Identifies patient refunds/balance transfers and documents the amounts.
• Processes all insurance requests from other departments and physician billing offices in a timely manner.
• Informs billing/ collections staff of any pertinent information needed to submit a clean claim when/ if charges occur during/ after visit.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage tailored benefit options for part-time and PRN employees and more.
• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for

• High school diploma or equivalent required
• Previous experience in healthcare collections or a related field or any combination of education training or experience in health care business office setting preferred.
• Valid drivers license preferred
• May be required to work flexible hours and overtime. Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Connect with a Recruiter

Not ready to complete an application or have questions Please contact Fomeika Ingram by emailing at

EEOC Statement

Tampa Behavioral Hospital is an Equal Opportunity Employer. TGH Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.