Claims Negotiation Specialist

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Are you the type of person who doesnt take No for an answer Do you thrive in a debate We are looking for a Claims Negotiation Specialist to act as the voice of our company.

You will pick up where our technical team leaves off. Once our estimators build the file You are the Closer. Your job is to pick up the phone engage with insurance adjusters and ensure our clients get every penny they are owed.

We are not looking for roofing experts; we are looking for fearless communicators. If you have a background in sales collections or customer retention we can teach you the insurance policies. We cant teach grityou need to bring that with you.

Why This Role

The Thrill of the Win: Every claim is a negotiation. You get to use logic facts and policy rights to turn a $10000 offer into a $20000 approval.
Clear Career Path: You will master the Escalation Ladder learning high-level negotiation tactics that apply to any industry.
Autonomy: You own your pipeline. As long as the results are there you manage your own workflow.

What You Will Do

Pick Up the Phone: You are the frontline. You will call adjusters to present our findings and advocate for the scope of work.
Verbal Jiu-Jitsu: When an adjuster denies a valid line item you dont hang up. You use the data provided by our Estimators to explain why they are wrong and why they need to pay.
Climb the Ladder: If a Desk Adjuster stalls you dont wait. You escalate the file to their Supervisor or the Insurance Agent to get movement.
Close the Loop: You manage the file until the final check is cut and the project is fully funded.

Requirements

What We Are Looking For

Resilience: You are comfortable with conflict. You remain professional and cool-headed even when the person on the other end is being difficult.
Agility: You can switch strategies mid-conversation. If Strategy A isnt working you pivot to Strategy B.
Sales/Collections DNA: You treat every claim like a deal that needs to be closed. You follow up relentlessly.
Coachability: You are eager to learn our specific Process Flow. We have a winning formula; you just need the discipline to follow it

Benefits

Why Youll Love Being Part of the Team

Youre not just taking a job youre stepping into a role where your growth security and peace of mind actually matter. Here is the total package weve built for you:

Your Wellness & Security

Health & Wellness Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the What Ifs: Our Group Life Insurance benefit gives you added protection because your future (and your familys) deserves a safety net.
Time to Recharge Guilt-Free: We support your well-being with paid leave credits that allow you to rest reset and show up as your best self at work and at home.
Support You Can Count On: We take care of all government-mandated benefits so everything is handled properly and on time.

Your Financial Rewards

Performance Incentives: Bring results and youll see it rewarded. Simple as that.
Premium Pay: When you put in the time we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay: A well-earned bonus to celebrate the results of your years effort.

Required Skills:

What We Are Looking For Resilience: You are comfortable with conflict. You remain professional and cool-headed even when the person on the other end is being difficult. Agility: You can switch strategies mid-conversation. If Strategy A isnt working you pivot to Strategy B. Sales/Collections DNA: You treat every claim like a deal that needs to be closed. You follow up relentlessly. Coachability: You are eager to learn our specific Process Flow. We have a winning formula; you just need the discipline to follow it.

This is a remote position. Are you the type of person who doesnt take No for an answer Do you thrive in a debate We are looking for a Claims Negotiation Specialist to act as the voice of our company. You will pick up where our technical team leaves off. Once our estimators build the file Yo...