This is a remote position.

ABOUT ACDI:

As we continually seek to develop progressive new solutions for our partners we look to hire only the best and brightest. Hard work commitment and relationships have propelled ACDI to the status as the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits then we may be looking for someone like you!

PARTNER SOLUTIONS MANAGER @ ACDI - East Coast Territory

The Partner Solutions Manager (PSM) is responsible for driving growth and engagement across a defined portfolio of dealer partners with a strong emphasis on new partner training enablement and demand generation. This role focuses on developing partner sales capabilities increasing embedded and accelerating opportunity creation through proactive outreach webinars demos and in-market engagement.

The PSM manages a book of business while gaining exposure to larger strategic accounts and works closely with internal teams to support pipeline growth partner activation and long-term relationship development.

PARTNER SOLUTIONS MANAGER RESPONSIBILITIES:

Partner Engagement & Opportunity Development

• Proactively engage assigned dealer partners to schedule presentations meetings demos and webinars.
  

• Reactivate dormant or underperforming partners while proactively managing and growing the assigned book of business.
  

• Drive net-new opportunity creation while supporting embedded and core business within partner accounts.
  

• Serve as a trusted liaison between dealers end users and internal ACDI teams.
  

• Travels to partners to support any engagements that will help grow sales (i.e. trade shows sales training etc.).
  

Partner Training & Development

• Lead onboarding training and ongoing development for new dealers and partners.
  

• Deliver sales training product education demos and best-practice guidance to increase partner effectiveness.
  

• Coach partners on prospecting discovery solution positioning and closing strategies.
  

• Support pre-sales technical training engagements in collaboration with internal technical teams.
  

Demand Generation & Webinar Execution

• Plan promote and execute high-impact webinars demos and virtual events to drive pipeline and partner engagement.
  

• Leverage webinars and marketing initiatives to increase awareness adoption and opportunity flow.
  

• Support the collection of customer use cases testimonials and success stories from top-performing partners.
  

CRM Pipeline & Forecasting Discipline

• Maintain accurate leads opportunities quotes orders and pipelines within Zoho CRM.
  

• Track manage and monitor incoming leads and prospects to drive net-new business.
  

• Ensure current-month opportunities support accurate forecasting and increased close rates.
  

• Regularly present performance metrics goals and progress to management.
  

Embedded & Core Business Focus

• Drive adoption of ACDIs embedded and solutions within partner accounts.
  

• Identify opportunities to expand usage through training education and consistent partner engagement.
  

• Support partners in positioning embedded solutions as part of their standard offerings.
  

Tradeshow & In-Market Engagement

• Travel to tradeshows partner events and regional engagements to support relationship-building and demand generation.
  

• Represent ACDI professionally at industry events while expanding partner visibility and opportunity creation.
  

• Follow up on event-driven leads and re-engage partners post-event to convert interest into pipeline.
  

Performance Culture & Professionalism

• Consistently meet or exceed assigned quotas and regional targets.
  

• Practice effective time management across calls meetings travel and training engagements.
  

• Maintain exceptional customer service with transparent timely communication.
  

• Model and uphold ACDIs mission vision and core values while contributing to a positive collaborative culture.
  

• Ensure discretion with confidential information and compliance with all ACDI policies and processes.
  

EXPERIENCE & EDUCATION REQUIREMENTS

• College Degree preferred but not required
  

• 3 years of selling or managing accounts required
  

• 2 years of sales experience in the copier printing and software industries are preferred
  

• Excellent organizational skills with an ability to think proactively and prioritize work
  

• Familiarity with Google and Zoho applications sets you apart
  

• Strong professional communication skills (via phone email and in-person) problem-solving negotiation skills technical capacity and collaboration
  

• Hands-on experience with CRM software
  

• Understanding of sales performance metrics
  

• A team player with a high level of dedication
  

• Ability to work under strict deadlines
  

PHYSICAL REQUIREMENTS

• Must be able to stand or sit for prolonged periods of time
  

• Must be able to lift 15 pounds
  

• Ability to travel up to 25% annually and fly on a commercial airliner if needed
  

• May be required to furnish a passport or other identity documents for international travel
  

WORK ENVIRONMENT

• Moderate noise level bullpen environment located at HQ in Benton Arkansas is preferred
  

• The work environment is Fast-paced encouraging and positive
  

• Must maintain a business professional clean and groomed appearance during client-facing interactions or client visits to our company headquarters.
  

• Employee may be required to furnish adequate internet services mobile services and devices necessary to receive business communications on a continual basis
  

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.