Operations Team Leader
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Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Descripción del puesto
Operations Team Leader Argentina
- As we grow will become the Team leader of the whole operations team.
- Coverage of incoming customer service
- Backoffice Reissuing of tickets and reconciliation.
- Settle balances in Backoffice B2.
- Responsible after 1 year for UETTR
- Checking GDS queues across OIDs and updating clients about changes.
- Training of new agents
- Make sure all Test bookings are actioned by end of day
- Communicating with suppliers on manual post-ticketing transactions
- Resolve complaints coming from clients (not meta partners)
- Tracking each incoming order - review and if necessary deep dive.
- Liaise with Finance on Refunds to Supplier liaise with tech team regarding bugs and other issues liaise with revenue team on sales fluctuations.
- Scheduling shifts and vacation days
Requisitos
Titulación mínima: Graduad de turismo (preferentemente).
Experiencia: 5 o más
Idioma: Inglés Avanzado
Sistemas requeridos: Dominio GDS Amadeus y/o Sabre nivel intermedio a avanzado excluyente
Beneficios
- Work from Anywhere
- Descuentos exclusivos en todos los productos Tije
- Día de cumpleaños libre
- Reintegro de Gym
- Reintegro de Conectividad
- Beneficios Tarjeta 365
- Prepaga Swiss Medical
- Capacitaciones para que puedas potenciar tu desarrollo
Key Skills
- Problem Management
- ISO 9001
- Process Improvement
- Warehouse Experience
- Business Management
- Project Leadership
- IT Service Management
- Project Management
- Strategic Planning
- DoD Experience
- Clamp Truck
- Leadership Experience
About Company
Nosotros TIJE Group es una empresa líder por su capacidad innovadora en el sector turismo, reúne soluciones integrales a través de sus unidades de negocio: GoTrenes, GoTravelRES, Tije.com, Tije Asociados y Safe Travel Assistance. Con más de 25 años de trayectoria, se destaca el compro ... View more
