Product Support Engineer

Cranberry Township, PA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

If you are an engineer looking for an opportunity to grow and develop professionally Emerson has an exciting opportunity for you! Based in our headquarters in Pittsburgh PA you will be part of a team of customer support engineers who can analyze and solve engineering problems associated with the installation start-up and operation of relatively complex distributed control systems sub-systems and/or specific control equipment at customer locations.

In This Role Your Responsibilities Will Be:

Support a variety of product support functions and troubleshooting on control systems for customer issues. This support may be delivered remotely at office locations or customer sites.
Work with cutting edge control system technology diagnose and resolve software application product and engineering problems while working independently and with teams.
Lead team assignments with an emphasis on delivering results. Apply your learned skills and begin to develop new solutions.
Provide instruction to customers and internal teams and act as a Team Lead on assignments.

Who You Are:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You acquire data from multiple and diverse sources when solving problems.

For This Role You Will Need:

Bachelors degree in engineering computer science or a similar technical educational curriculum or relevant experience in lieu of education.
A minimum of two (2) years of related experience.
Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

Experience working with PLCs and/or DCS programming or support.
PMP Microsoft and/or Cisco certifications.

Our Culture & Commitment to You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

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Required Experience:

DescriptionIf you are an engineer looking for an opportunity to grow and develop professionally Emerson has an exciting opportunity for you! Based in our headquarters in Pittsburgh PA you will be part of a team of customer support engineers who can analyze and solve engineering problems associated w...

Description

In This Role Your Responsibilities Will Be:

Support a variety of product support functions and troubleshooting on control systems for customer issues. This support may be delivered remotely at office locations or customer sites.
Work with cutting edge control system technology diagnose and resolve software application product and engineering problems while working independently and with teams.
Lead team assignments with an emphasis on delivering results. Apply your learned skills and begin to develop new solutions.
Provide instruction to customers and internal teams and act as a Team Lead on assignments.

Who You Are:

For This Role You Will Need:

Bachelors degree in engineering computer science or a similar technical educational curriculum or relevant experience in lieu of education.
A minimum of two (2) years of related experience.
Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications That Set You Apart:

Experience working with PLCs and/or DCS programming or support.
PMP Microsoft and/or Cisco certifications.

Our Culture & Commitment to You:

#LI-AK1

Required Experience:

Key Skills

Document Controlling
Cost Accounting
Business Administration
Database
Art

Apply Now

About Company

Emerson

Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more

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