Operations Manager
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Position: Operations Manager
Department: Eliza Shirley House Resolution Center
Availability of Position: Immediate
Schedule: Full Time some evenings and weekends required
Reporting Relationship: Director of Emergency Housing
Salary/Grade: 11 E
About the Red Shield Family Residence Eliza Shirley House & Eliza Shirley House Resolution Center: The Salvation Army offers safe and welcoming emergency housing programs offering loving respectful compassionate and non-judgmental services to empower residents to strive towards self-sufficiency. The goal is to support individuals experiencing homelessness address immediate barriers to self sufficiency identify and access longer term housing support and resolve their immediate housing crisis. All populations experiencing homelessness including single men and women couples and families with children are accepted.
The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:
- Generous paid time off every year that includes: holidays up to 3 personal days vacation time and sick time.
- Employer funded Pension Plan (company contributions begin after 1 year of employment)
- Comprehensive health care coverage with low cost employee premiums co-pays and deductibles
- Eligibility for supplemental insurance plans including Short Term Disability AFLAC and Voluntary Term Life
- Flexible Spending Accounts
- Remitted Tuition Program
- Eligibility for the Federal Governments Public Student Loan Forgiveness Program
- Most importantly a job with a good purpose!
Responsibilities
Description of Position: The Operations Manager (OM) directly supervises the House Managers Residential Advisors and the Savings Program at the Eliza Shirley House Resolution Center (ESHRC) which is a 24/7 trauma-informed emergency housing program. The Operations Manager ensures that front desk is properly staffed to ensure safety and contract requirements. The Operations Manager is responsible for ensuring there is adequate coverage on all shifts to maintain safe staffing levels and will adjust schedule as needed to fill any vacant shifts. Also the Operations Manager provides support to the Red Shield Family residence and Eliza Shirley House as requested.
The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.
Qualifications
Requirements:
- Possess a GED or High School Diploma plus five years supervisory experience.
- Have 5 plus years working in a residential program.
- Must be willing to obtain Serve Safe within 90 days of employment.
- As a Mandated Reporter must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five years thereafter.
- Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History Clearance PA State Police Criminal Record Check and FBI Criminal Record Check.
- Must possess an appreciation for and understanding of the mission of The Salvation Army.
Contact: Please submit all resumes and cover letters online only as instructed below.
Current Salvation Army Employees can apply online at .
Prospective employees can apply online at .
No phone calls please.
Released by the Divisional Human Resources Department on 1/5/26
All qualified applicants will receive consideration for employment without regard to race color sex national origin disability or protected veteran status.
The Salvation Armys Mission Statement
The Salvation Army an international movement is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.
Requisition No. 2515
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The Salvos are made up of people who believe. Many of us believe in God. At the Salvation Army, we believe in doing good that brings hope and transforms lives.
