Account Manager – Viasat

AboutMarketStar:

In everything we do we believe in creatinggrowthfor our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people andsupportthem through mentorship leadership and career-development programs. We provide service and support to our communities through theMarketStarFoundation.

Our exceptional team is the cornerstone ofMarketStarsaccomplishments. We are proud of our award-winning workplace culture and to be nameda top employerin our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.

We are excited to have you apply to join ourMarketStarteam andcantwait to discuss how we can help you find growth!

About the Account Manager Viasat:

MarketStar is looking for an Account Manager to support ourViasatteam. You willbe responsible formanaging and growing established relationships with digital advertising clients within the in-flight connectivity sector. While our sales representatives drive theinitialfull-cycle process the Account Manager steps in to provide strategic oversight ensuring long-term client success and maximizing revenue potential from a dedicated book of business. This is an opportunity to manage high-value partnerships for a trailblazing internet provider that is revolutionizing the way airlines and passengers stay connected globally.

Location:Ogden UT Hybrid

What Will You Do

• Act as the primary point of contact for an assigned portfolio of high-valueViasatadvertising clients.

• Drive post-sale account growth byidentifyingupsell and cross-sell opportunities within existing accounts.

• Execute strategic account reviews to ensure clientobjectivesaremetand long-term satisfaction ismaintained.

• Monitor account health and performance metrics to proactively address potential churn and maximize retention.

• Partner with theinitialsales team to ensure a seamless hand-off and onboarding process for new customers.

• Lead complex presentations and performance reports thatdemonstratethe ROI ofViasatsconnectivity solutions.

• Deliver against quarterly and annual revenue retention and expansion targets.

• Collaborate with internal cross-functional teams to resolve technical or campaign-related issues for clients.

• Maintainaccuraterecords in CRM to track account lifecycle stages and forecast future revenue streams.

• Other applicable duties as assigned.

What Will You Need to Succeed

• Proventrack recordin Account Management or high-level B2B Sales; experiencein digital advertising orAdtechis highly preferred.

• Demonstrated ability to manage complex client relationships and influence stakeholders at various levels.

• Strong analytical skills with the ability to interpret campaign data and translate it into a strategic growth plan.

• Excellent communication and presentation skills particularly in virtual and phone-based environments.

• Ability to handle high-pressure situations objections and complex problem-solving for established clients.

• Highly organized with the ability to manage a diverse book of business and meet strict deadlines.

• Proficiencyin CRM tools (Salesforce preferred) and the Microsoft Office/Google Workspace suites.

• Collaborative mindset with a history of working across organizations to drive client success.

• Previousexperience in a technology-driven or aviation-adjacent sales environment is a plus.

What We Offer:

In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learningandcareer development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependentcare reimbursement

• Education reimbursement

• 401k match hardship loan program access to financial wellness advisor

• Comprehensivehealthcarecoverage includingmedicaldentalandvision

MarketStarisfirmly committedto Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual whoidentifies assomeone with a disability andrequirereasonable accommodation(s) to complete any part of the job application process please contact us atassistance.