Part-time Health Services Receptionist (Casual)

Please Note: If you are a current Algonquin College employee apply to this job via the Workday application.

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Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa Perth and Pembroke are located on the traditional unceded and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

The receptionist/clerk is the front-line position in providing accessible friendly and efficient customer service for students and staff. This position is part of a team that is the first point of contact for all phone calls regarding booking appointments for medical care relaying messages to nurses and doctors requests for medical test results and reports requests for copies of medical charts requests for information points of sale updating demographics corresponding with patients etc. They also provide medical office assistance to the medical team by assisting patient registration and consent process updating charts faxing managing referrals ordering supplies addition the incumbent assists the department staff with statistics of department activity level and client satisfaction surveys.

Required Qualifications:

• Minimum two (2) year diploma or equivalent preferably in Medical Office Administration.

• Minimum of three (3) years experience in a high demand medical office setting is required;

• Must have excellent oral communication skills in order to communicate with clients/patients physicians and other clinic staff;

• Must have strong computer skills with knowledge of Adobe Microsoft Suite and Outlook Email. Familiarity with Electronic Medical Record software such as PS Suite is preferred;

• Ability to work under pressure in a very busy office environment;

• Ability to work flexible hours if required;

• Experience creating Custom Forms in PS Suite is considered an asset;

• Experience with Ocean technologies by Cognizant MD is considered an asset.

Anticipated Weekly Schedule:

Please note: This is a Casual position. Casual employees work on a call-in basis and/or do not have regularly scheduled hours.

This position requires on-site work at Algonquin Colleges Woodroffe (Ottawa) Campus.

* This position is for P22503

* This position is paid at Payband D - Comparator

Please note that current Algonquin College students are not eligible for this position.

This position is subject to the terms of the Part-time Support Staff Collective Agreement: ()

Why Join Algonquin College

• Compensation:Many roles offer a competitive base salary and comprehensive benefits including health dental and retirement plans designed to support your well-being. Eligibility for benefits vary by position. Benefits Careers

• Learning and Development Opportunities: Access to training tuition assistance programs (Algonquin College Courses and Degree Completion) certifications workshops and professional courses that allow you to grow and advance in your career. About Us Employee Learning and Development. Availability depends on role and employment status.

• Company Culture: Our values of caring learning integrity and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canadas Best Employers for 2025 and one of Canadas Best Employers for Diversity for 2024

• Inclusion Diversity Equity and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity Diversity and Inclusion policy fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities Inclusion & Diversity & Truth and Reconciliation

• Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the Colleges Flexible Work Arrangement Policy (subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive equitable and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds including Indigenous peoples persons with disabilities members of racialized groups and individuals from diverse communities. If you require accommodation during the recruitment process please contact the Human Resources department at . While we thank all those who apply only those to be interviewed will be contacted.