German Speaking Technical Support Specialist for Electronics
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
German Speaking Technical Support Specialist
Location: Katowice Poland
On-site position
Introduction
We are looking for a customer-focused and technically minded German Speaking Technical Support Specialist to join an international support team based in Katowice Poland. In this role you will provide professional technical assistance to German-speaking customers help resolve issues efficiently and ensure a high-quality support experience.
Responsibilities
- Handle inbound technical support inquiries from German-speaking customers
- Diagnose and troubleshoot basic technical issues and guide customers step by step
- Provide support related to products repairs warranties and technical usage
- Accurately document customer interactions and update case statuses in internal systems
- Ensure high customer satisfaction through clear and professional communication
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Follow technical support procedures and quality standards
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Work closely with internal teams to resolve complex cases when needed
Requirements
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Fluent German (C1 level or higher) written and spoken
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Good level of English (minimum communicative level required)
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Strong problem-solving and analytical skills
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Excellent communication and customer service skills
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Comfortable working with digital tools and support systems
- Previous experience in technical support or customer service is an advantage
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Ability to work on-site in Katowice Poland
- EU passport or valid work permit for Poland is mandatory (we can proceed only with candidates who meet this requirement)
What We Offer
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Competitive salary with performance-based incentives
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Paid training and structured onboarding
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Stable full-time employment
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International and supportive working environment
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Career development and growth opportunities
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Additional benefits according to company policy
Ready to Apply
If you are a German speaker with an interest in technology and customer support and are looking for an on-site role in Katowice Poland we would love to hear from you. Apply now and take the next step in your career!
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
