SVP, Work Design and Transformation

Detroit, MI - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Role Summary

The SVP Work Design & Transformation will lead Merkles transformation practice. Youll help clients rethink how work gets done as AI tools become standard in business operations. This role focuses on building new operating models redesigning workflows across the enterprise and managing large-scale organizational change.

This role reports to the Chief Strategy Officer Merkle Americas and works directly with Growth Officers the Client Relationship Group and capability owners to redesign how we approach strategy operations and client delivery. Were moving from traditional workflows to more flexible systems that make better use of both people and technology.

Strategic Leadership & Vision

Reporting to the Chief Strategy Officer and executive leadership to turn business and experience strategy into practical workflows blending human and artificial intelligence
Build Merkles Work Design practice into a real differentiator for us and our clients
Define how AI tools automation and human expertise work together in modern operating models across different business functions
Push teams to think about complete processes not just individual tasks so AI integration creates real business value

Operating Model Design & Implementation

Design and roll out new operating models that split work effectively between people and AI tools
Lead workflow transformation projects that rebuild entire business processes from the ground up
Create frameworks for deciding what work should be automated what should be augmented and what needs to stay human-led
Build reusable templates and methods for work redesign that apply across industries and functions

Change Management & Transformation

Design company-wide change programs that help organizations shift to AI-augmented ways of working
Build skills in human-AI collaboration so teams understand their new roles and how to work with AI tools
Address workforce concerns about AI displacement while creating real paths for reskilling and career evolution
Partner with client-side leaders to design new performance models job structures and career paths for teams working with AI

Client Growth & Advisory

Advise C-suite executives on work transformation and help them move to agent-based operations
Lead major engagements with clients to redesign their operating models and run AI-driven transformation programs
Develop thought leadership on the future of work and position Merkle as the go-to partner for work transformation
Create new revenue through Work Design advisory services transformation programs and ongoing optimization work

Practice Development & Scale

Build and manage a team of work design specialists transformation consultants and change management experts
Develop proprietary methods including work ontologies transformation approaches and assessment frameworks
Work with technology teams to embed work design principles in AI agent development and deployment
Set up metrics and measurement frameworks to show ROI from work transformation projects

Innovation & Future-Readiness

Stay ahead of emerging technologies and what they mean for work design including new AI capabilities automation tools and collaboration platforms
Run experiments with new work models and test approaches to human-AI collaboration before wide rollout
Build partnerships with technology providers research institutions and industry groups to influence the future of work agenda
Develop scenarios for multiple futures so Merkle and our clients stay flexible and ready

Qualifications

15 years in management consulting organizational design business transformation or operational excellence
Track record of leading major operating model transformations in complex matrixed organizations
Deep knowledge in at least two of these areas: organizational design process reengineering change management workforce planning or AI implementation
Experience advising C-suite executives as a trusted partner on strategic transformation projects
Ability to translate technology capabilities into business value through operational transformation
Solid understanding of AI/ML capabilities and how they apply to business processes and workflows
Strong stakeholder management skills with ability to influence across all organizational levels without formal authority
Experience building and growing new practices or service lines with P&L management experience
Advanced degree preferred (MBA MS in Organizational Development or related field)
Expertise in one or more industries with ability to apply insights across verticals

Additional Information

The annual base salary range for this position is $196000 - $316 250. Placement within the salary range is based on a variety of factors including relevant experience knowledge skills and other factors permitted by law. Additionally this position is eligible for discretionary incentive compensation.

Benefits available with this position include:

Medical vision and dental insurance

Life insurance

Short-term and long-term disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave and

Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies. For more information regarding dentsu benefits please visit .

To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted for next steps.

Location:

New York - 150 E 42nd

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race color national origin sex sexual orientation gender identity age pregnancy childbirth or related medical conditions ancestry physical or mental disability marital status political affiliation religious practices and observances citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.

Dentsu is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us please send an e-mail toby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

Required Experience:

Senior Exec

Job Description:Role SummaryThe SVP Work Design & Transformation will lead Merkles transformation practice. Youll help clients rethink how work gets done as AI tools become standard in business operations. This role focuses on building new operating models redesigning workflows across the enterprise...