Software Support Engineer
Share
Job Location:
Newark, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software this role you will gain hands-on experience with Over-The-Air (OTA) updates vehicle charging and troubleshooting connectivity issues. You will be also working with infotainment software system issues with multiple team for their own domain. Youll also assist in testing some of the key infotainment feature along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
Having work experience on TCU and Infotainmnet would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
Assist in performing OTA updates to vehicles and ensure smooth rollouts.
Help identify and troubleshoot connectivity issues involving LTE WiFi GPS and networking.
Participate in testing connectivity features and document results.
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
Gain exposure to vehicle communication protocols (e.g. CAN and CANoe).
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently.
Key Skills & Knowledge Areas:
Basic understanding of LTE WiFi GPS and networking concepts.
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
Interest in Linux systems and embedded software testing.
Strong analytical and problem-solving skills.
Effective team collaboration and communication skills (written and verbal).
Qualifications:
5 years of experience in support engineering system testing or a related field.
Bachelors degree in Computer Science Electrical Engineering or related field or equivalent experience.
Exposure to embedded systems vehicle diagnostics or connectivity technologies is preferred.
Eagerness to grow and learn from hands-on work in automotive software testing and debugging
Having work experience on TCU and Infotainmnet would be additional point. Responsibilities: Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
Assist in performing OTA updates to vehicles and ensure smooth rollouts.
Help identify and troubleshoot connectivity issues involving LTE WiFi GPS and networking.
Participate in testing connectivity features and document results.
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
Gain exposure to vehicle communication protocols (e.g. CAN and CANoe).
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently.
Key Skills & Knowledge Areas:
Basic understanding of LTE WiFi GPS and networking concepts.
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
Interest in Linux systems and embedded software testing.
Strong analytical and problem-solving skills.
Effective team collaboration and communication skills (written and verbal).
Qualifications:
5 years of experience in support engineering system testing or a related field.
Bachelors degree in Computer Science Electrical Engineering or related field or equivalent experience.
Exposure to embedded systems vehicle diagnostics or connectivity technologies is preferred.
Eagerness to grow and learn from hands-on work in automotive software testing and debugging
Key Skills
- International Development
- Accountancy
- C#
- ESL
- Java
- Jboss
