Desktop support engineer

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Title: Desktopsupport engineer (NY and NJ On-site Local Only)

Location: Metropark NJ and Midtown NYC
Shift: 12PM-9PM
Rate: $30-$40/hr
Industry: Financial

Term: 2 months for Thin Client Disposal (End of Life) Project

Job Description

a) Technical Support for PCs printers and mobile devices etc.
Troubleshooting and maintenance of hardware and software
Thin Client for VMware VDI setup and troubleshooting.
PC setup (Windows OS installation memory & disk replacement etc.)
Response to queries either in person or over the phone/email.

b) Documentation for technical support
User manuals (revise/update) Asset managements

Required experience/knowledge
5 years of experience in PC technical support.
MDM support experience
Experience of ticket management system such as LANdesk Remedy or ServiceNow
Knowledge in scripted deployment of applications (using Altiris or SCCM)
Knowledge in Windows 7 and Windows 10
Knowledge in Active Directory function: adding users password reset etc.
Basic knowledge in TCP/IP networking for troubleshooting: PING TRACEROUTE NETSTATIPCONFIG etc.
Knowledge in Antivirus software and its operation for corporate use (Symantec etc.)
Knowledge in MS Office.

Title: Desktopsupport engineer (NY and NJ On-site Local Only)Location: Metropark NJ and Midtown NYCShift: 12PM-9PMRate: $30-$40/hrIndustry: FinancialTerm: 2 months for Thin Client Disposal (End of Life) ProjectJob Descriptiona) Technical Support for PCs printers and mobile devices etc.Troubleshootin...