Impact Director

City Year Philadelphia seeks an Impact Director whois responsible forthe overall management of three to five Impact Managersand school partnershipswith up to fiftycommitted idealisticStudent Success Coaches (SSCs also known as AmeriCorps Members/ACMs). Reporting to the Managing DirectorImpact(MDI) the Impact Director (ID)is responsible forcollaborating withdirector-levelcolleaguesin the Impact Departmentand acrossCity Year Philadelphia. The Impact Director guides and supports partnershipsandvision while creatingsuccessful environments to bolstermeasurable impact.

The ID will work closely withthe Impact Director teamto train implement and evaluate outcomes of the strategic planandstudentdatawhile ensuringthat AmeriCorps City Year andDistrict goals are met. The ID willalsoensure thefidelity ofWholeSchoolWholeChild(WSWC)modelimplementation.Additionally the ID willbe responsible forstrategicallyidentifying building resourcing and cultivating keystakeholderrelationships to drive success of the Impact Departmentand City Year Philadelphia.The ID willalsoserve ontheSiteLeadershipTeam helping to drive and support site-wide initiatives and projects.

WhatYoullDo

Impact Manager(IM)Supervisionand Student Success Coach(SSC)Support 45%

• Develop manage and coach a team of5-7Impact Managers through daily contact school visits weekly check-insgoal-settingand planning performance reviews and professional development opportunities

• Provide guidance on meeting monthly quarterly and annual Impact goals and administrative deadlines

• Support Impact Managers in managing SSCs and in ensuring compliance with all AmeriCorps standards and policies

• Build a collaborative team among Impact Managers and school team portfolio through village meetings and initiativesfacilitatesharing of best practices across teams

• Manage and lead the SeniorImpact Managers learning track interview processongoingoperationsand professional development planning

• Partner with the ManagingDirector Impact(MDI)and Impact Director Team (IDT) to ensure execution and compliance with all AmeriCorps and City Year requirements policiesand audits

• Collaborate with Impact Director Team (IDT) toestablisha training vision and execution plan providing support for SSC trainings as needed

• Coach Impact Managers and SSCs through team management accountability and standards issues including disciplinary actions

• Develop and manage the late night extra hours process for SSCs to earn extra hours towards successful completionof the service year

Service Impact and Evaluation 25%

• Oversee the delivery and monitoring of City Year Philadelphias school-based service to ensure that annual impact partnership and safety goals aremetand all activitiescomply withorganizational standards and best practices

• Oversee and support IMsreview of SSC weekly hours reporttracking SSCs hours and days off to ensure compliance and on-track service hours completion

• Create sustainable systems to execute strong AfterschoolProgram(ASP)programming

• Facilitate ASP training and content enhancement for Impact Managers

• Ensure high safety standards for all in-school after-school and out-of-school activities where City Year is the lead partner or where City Year is working in partnership with the schools district or other community partners

• Engage external facilitators and organizations to support ASP as needed

• Track assess and create action plans with Impact Managers on data-informed deliverables school team progress and general service impact

• Work with Impact Managers to coach SSCs on and ensure the quality of their daily service

• Regularlyobserveclassroom and after-school programming

• Collaborate withtheAnalyticsDirector to ensuretimelyentry of all data address inaccuracies and track task completion

• Work with the Instructional Coaches to regularlyobserveand provide feedback around classroom and out-of-school activities; partner with Instructional Coaches and Impact Managers toidentifystrategies for SSC coaching and development

Relationship Management 20%

• Directly manage all school partner relationships within the school portfolio including implementing new partnerships and renewing agreements

• Foster strategic relationships at the school district and community levels to promote the long-term sustainability of the site

• Support Impact Managers in building strong relationships with school site stakeholders; serve as supervisory contact with principals and school liaisons

• In partnership with the MDIidentifybarriers to service implementation at the school and district levels and support in brainstormingand implementingsolutions

• Manage and build relationships with a variety of stakeholders and partners including school leaders department leaders (particularly Assistant Superintendents and their staff) and staff at other community organizations.

• Annually recommit all existing City Year Philadelphia school partners who meet Conditions for Success thresholds and secureadditionalCity Year partners (asappropriate)

• Support and oversee the SSC Exit Process managed by the MDI and People Team intervene during any City Year Philadelphia and/or school crisis
  

Organizational Initiatives and SiteSupport10%

• Engage in structured discussion and training on diversity belonging inclusion and equity aimed at developing stronger cultural competency both individually and collectively as a site

• Support the planning and execution of strategic initiatives that are critical to the success of the Impact Department and/or site

• Participate as a member of the Site Leadership Team and Impact Director Teamprovidingstrategic insight into site priorities

• Participate as a member of the City Year national Impact network managing selected network initiatives as needed including creating baseline trainings collateral and tools

• Partner with City Year Philadelphias departments and staff to ensure that site-wide goals are met including but not limited to the AmeriCorps member interview process stakeholder engagement event and service day participation and cross-departmental committees

• Attendconferences as needed as well asadditionalengagement and training activities throughout the year

• Partner with the MDI and IDT to support coordinate and co-develop the process for staff onboarding and ongoing Impact staff learning and development needs

• Additionalresponsibilities as needed including department or site-wide special projects

WhatYoullBring
We know that hardly anyone checks ALL the boxes on job requirements andthatsokay! If many of the items listed below describe you and your experienceswereexcited to talk with you and encourage you to apply.

• 4 years ofrelevant experienceinteam management with a strongtrack recordof results

• Settinghigh expectationsand holding self and team accountable for performance goals

• Developing diverse talent through performance plans reviewsand leadership opportunities

• Using progress and outcome data to inform team management

• Coaching teams to find meaning in their work andtonavigate challenging conversations

• Bachelors Degree or 2additionalyears of experience

• Knowledge of large urban education systems servingpredominantly blackand browncommunitieswork in education or social service programs strongly preferred

• Fluency in educational standards and metrics with an ability toleveragedata for instructional improvements strongly preferred

• Familiarity with national service and school district partnershipsstrongly preferred

• Commitment to and experience with the development of young people as leaders

• Proven success building sustainable partnerships and positive working relationshipswhileoperatingin ambiguous fast-pacedand changing environments

• Exceptional public speaking and presentation skills with the demonstrated ability to communicate a vision and inspire others

• Effective time management including the ability to meet deadlinesplan ahead and manage competing priorities

• Operate in a space of ongoing learning working on self-growth and development while modeling authenticity and vulnerability

• Have a collaborative spirit witha strong senseof ownership over theirsuccessand that ofthe department and organization

• Travel requiredwithin and around Greater Philadelphia must haveaccess toreliable means of transportation