Lead Sales Associate
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
General Summary
The Lead Sales Associate helps create the ultimate retail store fan experience. This role is responsible for carrying out day-to-day action plans to ensure stellar sales floor operations and foster a safe environment for store employees and customers (fans).
Essential Responsibilities
- Provides outstanding customer service by greeting and assisting customers in friendly and professional manner.
- Ensures staffing needs are met by adhering to rest and meal break schedules and check that sales floor is adequately covered. May act as store manager on an ad hoc basis.
- Assists with accurate weekly cycle counts product infill receiving and outboard shipment processing.
- Trains and mentors junior store staff on matters of professionalism product expertise and selling techniques. Leads staff on metrics and standards that support positive customer engagement.
- Supports visual merchandising concepts according to the marketing calendar. Ensures that store presentations reflect standards set in visual merchandising manuals.
- Acts as keyholder and assists with store opening and closing duties such as cash management and banking deposits.
- Handles product issue resolution and accommodates customer needs when appropriate.
- Supports management with the development implementation and tracking of corporate-wide sales and promotional events in retail stores. Helps communicate promotional events to staff.
Minimum Qualifications
- High school diploma or GED equivalent is required. Bachelors degree is preferred.
- Two years of experience in a retail environment with one year in a management supervisory or lead capacity preferred.
- Experience in the footwear industry preferred.
- Ability to foster teamwork and manage conflict within a small retail environment.
- Ability to develop and mentor employees.
- Sound decision making and problem-solving skills
- Strong verbal and written communication skills.
- Strong customer service skills.
Base Salary: $21.00/hr
Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.
Why Work at KEEN:Driven by a passion for life outside KEEN is a values-led independently owned brand from Portland Oregon thats on a mission to create original and versatile products improve lives and inspire outside adventure. Founded in 2003 KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back reducing impact and activating communities and individuals to protectthe places where we work and playKEEN puts its values in motion and takes action to leave the world a better place.
At KEEN we believe in a more just and equitable future for all people. As a global brand we acknowledge that our business buildings and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge rights and resilience of these peoples.
KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.
Required Experience:
IC
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Communication skills
- Basic Math
- POS
- Retail Sales
- Merchandising
- Cash Handling
- Epic
- Planograms
- Stocking
About Company
Comfortable, durable & sustainable KEEN® shoes for hiking, casual, work & adventure. Made to last with ethically sourced leather and recycled materials.
