Driver's License Field Office Supervisor

Laramie, WY - USA

Hourly Salary: $ 22 - 27

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description and Functions

GENERAL DESCRIPTION:

A Driver License Field Supervisoris a public-facing customer service-driven supervisory position. Duties include leading a team of driver license examiners to ensure efficient accurate and customer-focused service delivery. Manage daily operations uphold compliance and foster a positive work environment.

This Position Offers:
$2000 Hiring Bonus (eligibility details in Notes Section)

Comprehensive Health Dental and Vision Insurance plus Short- and Long-Term Disability
A Secure Future: Pension Plan with a 14.94% state contribution
Optional 457B Retirement Plan with a state contribution
Generous Paid Time Off for Vacation Sick Leave and 10 Paid Holidays

Working in Laramie Wyoming offers a unique blend of professional opportunity and exceptional quality of life. As a vibrant college town Laramie provides the energy and cultural amenities of a larger city while maintaining the friendliness affordability and worklife balance of a smaller community. Residents enjoy easy access to outdoor recreation year-round including hiking biking fishing and skiing with the Snowy Range Mountains just a short drive away. Laramie also features a strong sense of community a low cost of living short commute times and a welcoming environment for individuals and families alike. With a growing local economy strong public institutions and an emphasis on balance and well-being Laramie is an ideal place to build a rewarding career while enjoying the benefits of Wyomings outdoor lifestyle and close-knit community.

Human Resource Contact: Stacy Woita ator

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

Supervises and directs work activities and training of examiners.
Recommends hiring/firing and performance evaluations of all employees.
Makes recommendations for modifications and development of the driver supervision and training functions essential to subordinate personnel other supervisors and program managers.
Works with the public law enforcement driver exam stations contractors and other government employees.
Responds to questions concerning state and federal policies and procedures.
Responsible for all transactions documents certifications and reports of the work unit.
Responsible for the evaluation review and compliance of all state and federal laws regarding recording and withdrawal of driving privileges of the work unit.
Establishes and maintains skills testing courses to meet state and federal requirements.
Responsible for the intake handling and deposit of all funds received at location.
Responsible for recording documenting and reporting all actions to central office.
Recommends the installation of and observes the use of special adaptive devises for safe operation of motor vehicles by customers.
Represent the Department at meetings conferences workshops etc.
Manages the office administrative functions such as inventory statements etc.
Answers researches driving records and provides documents to customers as needed.
Audit work performed in section or office.
Communicates and coordinates with other State agencies to resolve problems.

Qualifications

PREFERENCES:

Experience: Proven supervisory experience in a customer service setting preferably in a driver licensing or related field.
Skills:Excellent communication interpersonal and conflict resolution skills. Proficient in record-keeping and reporting.
Leadership:Ability to motivate inspire and guide a team towards achieving goals.

KNOWLEDGE:

Knowledge of department rules regulations policies and procedures.
Knowledge of personnel rules.
Knowledge of medical physical visual mental and alcohol conditions as they pertain to driving.
Knowledge of the types of licenses to be issued relative to the weight of the vehicle.
Knowledge of Federal Motor Carrier Safety Regulations.

MINIMUM QUALIFICATIONS:

Education:
Bachelors Degree (typically in Business)

Experience:
0-1 year of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers License Field Examiner

OR

Education & ExperienceSubstitution:
3-4 years of progressive work experience (typically in Business) with acquired knowledge at the level of a Drivers License Field Examiner

Certificates Licenses Registrations:
None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Travel is required to various WYDOT locations

NOTES:

FLSA: Non-Exempt
- Applicants must pass an FBI fingerprint check
- Successful applicant will be subjected to a thorough background investigation
- The Wyoming Department of Transportation is a Drug-Free Workplace
- E-Verify: WYDOT uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities
- A valid Drivers License is required for the position
- Travel expenses are reimbursed according to state policy
- **Qualifying eligibility and criteria for the hiring bonus
  - Temporary employees accepting a full-time permanent position.
  - Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
- One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.

Supplemental Information

Clickhere to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Manager

Description and FunctionsGENERAL DESCRIPTION:A Driver License Field Supervisoris a public-facing customer service-driven supervisory position. Duties include leading a team of driver license examiners to ensure efficient accurate and customer-focused service delivery. Manage daily operations uphold ...