Shift Leader Madison Heights

Trinity Health

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profile Job Location:

Madison Heights, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

This entry level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing coaching and delegating to employees to ensure the timely delivery of top quality food friendly and welcoming behaviors and that our high cleanliness and sanitation standards are maintained.

Shift Leader Responsibilities:
  • Protects the cash assets of the restaurant during each shift. This includes counting and verifying the contents of the safe and cash drawers at the beginning and end of each shift completing the bank deposit slip for the shift and entering the information in the safe log.
  • Works with the Executive General Manager and the Assistant Manager(s) as a team to achieve maximum sales and profits while maintaining excellence in operational standards and procedures.
  • Consistently enforces all policies procedures and standards. Ensures all government laws rules and regulations are followed to the letter of the law regarding wages hours and sanitation. Completes all required documentation on the proper forms.
  • Works with the management team to implement all advertising and promotions coordinated by the Marketing Department ensuring that all food is prepared and presented properly 100% of the time.
  • Maintains strict safety and sanitation standards in the restaurant.
  • Assists the management team to ensure all employees receive proper training.
  • Supports the management team at all times with the primary focus being complete guest satisfaction.
  • Maintains a professional appearance adhering to uniform standards at all times.


Shift Leader Job Skills
  • High School Diploma or GED;
  • Sufficient strength and agility to lift and carry up to 50 lbs.;
  • Bending reaching and climbing stairs;
  • Ability to work long hours and be on your feet long periods of time;
  • Ability to read count write and follow recipes accurately;
  • Able to stand/sit and drive a vehicle for long periods of time; and
  • Good hearing visual English speaking memory writing reading math and organizational skills

Desired Traits/Hospitality Skills
  • A helpful personality;
  • The ability to work well with others and maintain professionalism at all times;
  • The ability to develop and build professional relationships with staff and guests; and
  • Great communication and leadership skills
This entry level management position assists the management team by ensuring total guest dining satisfaction. The primary role of the Shift Leader is to ensure hospitality excellence by managing coaching and delegating to employees to ensure the timely delivery of top quality food friendly and welco...
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Key Skills

  • Restaurant Experience
  • Food Service
  • Inventory Control
  • Customer Service
  • Employee Evaluation
  • Food Safety Experience
  • Math
  • Shift Management
  • Food Processing
  • Leadership Experience
  • P&L Management
  • Supervising Experience

About Company

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Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more

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