Ensures that customer issues andconcerns are answered efficientlyand effectively. More experienced Advisors may coach others and support the resolutionof escalated complaints inaccordance withbusiness policy and legal requirements.
Salary:pa
Working Hours: 09:00 17:00 (Mon Fri) Training Shift will be the same.
Fixed Term Contract from 19 Jan 2026 to 01 May 2026
Job title:
Customer Service Advisor
Job Description:
To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused right first-time service managing any customer complaints to a satisfactory conclusion..
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems
More experienced Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the business area
Location:
Rotherham
United Kingdom
Time Type:
Full time
Contract Type:
Fixed Term (Fixed Term)
Required Experience:
Unclear Seniority
Ensures that customer issues andconcerns are answered efficientlyand effectively. More experienced Advisors may coach others and support the resolutionof escalated complaints inaccordance withbusiness policy and legal requirements.Salary:paWorking Hours: 09:00 17:00 (Mon Fri) Training Shift will ...
Ensures that customer issues andconcerns are answered efficientlyand effectively. More experienced Advisors may coach others and support the resolutionof escalated complaints inaccordance withbusiness policy and legal requirements.
Salary:pa
Working Hours: 09:00 17:00 (Mon Fri) Training Shift will be the same.
Fixed Term Contract from 19 Jan 2026 to 01 May 2026
Job title:
Customer Service Advisor
Job Description:
To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple channels working within the requirements of data protection legislation
To deliver an excellent customer experience by providing a customer-focused right first-time service managing any customer complaints to a satisfactory conclusion..
To respond to all contacts from both internal & external customers made via all the available channel
To accurately capture data and enter it on to the relevant systems
More experienced Advisors will support the Team Leader bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the business area
Location:
Rotherham
United Kingdom
Time Type:
Full time
Contract Type:
Fixed Term (Fixed Term)
Required Experience:
Unclear Seniority
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