HR Assistant, PXT, HRA CS
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
At Amazon we are committed to building a workplace for Amazonians to invent and deliver on behalf of customers we strive to be Earths Best Employer and Most Customer-Centric Company. Our Human Resources teams care deeply about the employee experience and support associates and managers to focus on people through engagement technology and innovation. The Human Resources Assistant role in our People Experience and Technology (PXT) team can provide you with the fundamentals of HR at Amazon and help you become well-versed in the processes and policies that help us deliver on our promises to our associates and customers.
The Amazon Customer Service PXT team is seeking a Human Resources Assistant who is obsessed with delivering an exemplary associate experience with every interaction. Successful candidates will be approachable action-oriented flexible problem solvers with great verbal and written communication skills and exceptional attention to detail. Human Resources Assistants provide friendly and welcoming HR support to our Customer Service associates regarding a broad range of benefits policy and payroll topics while maintaining an appropriate level of confidentiality. This is a great time to join a growing team with ample opportunity to expand your professional skills while making a positive impact for our associates each day.
Key job responsibilities
Key job responsibilities
Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person email phone etc.) in a timely manner
Escalate when discrepancies or issues arise such as Leave of Absence accommodations or other employee relations issues
Enter and review associate data within HRIS and payroll systems timely and accurately
Compile assess and use data regarding critical business metrics such as: attendance attrition engagement labor fill etc.
Advocate for the employee experience by partnering effectively provide world-class service to associates including educating them on how and when to use self-service tools
Plan coordinate and implement associate activities that create an inclusive environment
Address employee queries like - Exit process Unpaid leaves Job code/ family changes Transfers Exceptions of Policies
Ensure HR weekly office hours
Ensure connects with employees and frontline managers and share proactive insights and trends to the HRBPs Ops leadership and CS ER team
Produce HR reports and analysis including key HR metrics such as absenteeism attrition head count employee career development portal employee feedback surveys etc.
Create dashboards for monthly quarterly annual reviews for different business leaders
Conduct new hire orientation sessions pre-onboarding
- - 12 months of human resources experience
- - 12 months of customer service experience
- - 12 months of Microsoft Office products and applications experience
- - University or equivalent
- - Experience in confidential environments
- - Proficient in English/Japanese
- - 12 months of human resources experience
- - 12 months of customer service experience
- - 12 months of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Amazon Customer Service PXT team is seeking a Human Resources Assistant who is obsessed with delivering an exemplary associate experience with every interaction. Successful candidates will be approachable action-oriented flexible problem solvers with great verbal and written communication skills and exceptional attention to detail. Human Resources Assistants provide friendly and welcoming HR support to our Customer Service associates regarding a broad range of benefits policy and payroll topics while maintaining an appropriate level of confidentiality. This is a great time to join a growing team with ample opportunity to expand your professional skills while making a positive impact for our associates each day.
Key job responsibilities
Key job responsibilities
Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person email phone etc.) in a timely manner
Escalate when discrepancies or issues arise such as Leave of Absence accommodations or other employee relations issues
Enter and review associate data within HRIS and payroll systems timely and accurately
Compile assess and use data regarding critical business metrics such as: attendance attrition engagement labor fill etc.
Advocate for the employee experience by partnering effectively provide world-class service to associates including educating them on how and when to use self-service tools
Plan coordinate and implement associate activities that create an inclusive environment
Address employee queries like - Exit process Unpaid leaves Job code/ family changes Transfers Exceptions of Policies
Ensure HR weekly office hours
Ensure connects with employees and frontline managers and share proactive insights and trends to the HRBPs Ops leadership and CS ER team
Produce HR reports and analysis including key HR metrics such as absenteeism attrition head count employee career development portal employee feedback surveys etc.
Create dashboards for monthly quarterly annual reviews for different business leaders
Conduct new hire orientation sessions pre-onboarding
- - 12 months of human resources experience
- - 12 months of customer service experience
- - 12 months of Microsoft Office products and applications experience
- - University or equivalent
- - Experience in confidential environments
- - Proficient in English/Japanese
- - 12 months of human resources experience
- - 12 months of customer service experience
- - 12 months of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Junior IC
Key Skills
- Employee Relations
- Microsoft Outlook
- Office Experience
- Workers' Compensation Law
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Administrative Experience
- Human Resources
- Leadership Experience
About Company
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