Family and Carer Peer Worker Mental Health & Wellbeing Connect Ivanhoe

About the North East Metro Mental Health and Wellbeing Connect

Access Health and Community leads the North East Metro Mental Health and Wellbeing Connect in partnership with Self Help Addiction Resource Centre (SHARC) healthAbility and Inspiro to deliver mental health and wellbeing services for families and carers in North East Metro region of Victoria. We aspire to provide a service of hope recovery and humanity to improve the mental health and wellbeing of families and carers within our community. Our service is codesigned governed and led by people with lived/living experience as families or carers of people with mental health and/or substance use challenges.

The opportunity

The Family and Carer Peer Worker role provides practical safe welcoming compassionate and emotional connection and support for family carers and supporters of individuals with mental health and/or substance use challenges. Supported by the Team Leader Mental Health and Wellbeing Connect and Lived/Living Experience Practice Lead this role involves one-on-one direct support and delivery of peer support and psychoeducation groups to inspire hope and confidence in families carers and supporters to achieve improved health and wellbeing with a focus on their strengths and resilience as part of their recovery.

A criminal history check is required for all roles but having a criminal history does not automatically exclude you from employment. All applications are reviewed confidentially on a case-by-case basis.

What you will be doing

• Draw on your lived experience and understanding of mental health and/or substance use as a family member to connect and engage with people who are accessing services and programs at the North East Metro Mental Health and Wellbeing Connect.
• Provide a safe welcoming and compassionate environment for families to feel supported listened to and understood.
• Understand and reflect on families support needs and work to increase the capacity of theNorth East Metro Mental Health and Wellbeing flexibly respond to the needs of people who access the service.
• Work to inspire hope and confidence in families carers and supporters to achieve improved health/wellbeing and/or focus on their strengths and resilience as part of their own recovery.
• Engage and empower participants clinicians and the community to better understand the family/carer/supporter perspective.
• Build supportive and respectful relationships with all people engaged in the Mental Health and Wellbeing Connect.

What you will bring

Be willing to effectively respectfully and appropriately use your lived experience as a family member carer or supporter of someone with mental health and/or substance use challenges in your role.

• Relevant training qualifications and/or experience in family/carer peer support. Training such as Intentional Peer Support (IPS) training a Cert IV in Peer Support or previous paid/voluntary role in lived experience family/carer work highly desirable.
• Experience facilitating/co-facilitating peer support or psychoeducational groups is highly desirable.
• Demonstrated understanding of the key issues affecting families carers and supporters of people with MH and/or AOD concerns and how these may intersect with physical health gambling neurodevelopmental conditions intellectual and physical disabilities.
• Demonstrated understanding of recovery-oriented and strengths-based approaches and family-inclusive practice.

Attributeswe value

• A genuine commitment to supporting families and carers in line with the Victorian Royal Commission Recommendations.
• An ability to work sensitively and from a trauma-informed approach with people of diverse cultures abilities ages sexualities and gender identities.
• Lived or living experience as a family member carer or supporter of someone with mental health and/or substance use challenges.
• Demonstrated behaviours consistent with Northeast Metro Family and Carer-led Centre values.

North East Metro Mental Health and Wellbeing Connect Culture & Benefits

We offer more than just a fulfilling career; we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging our culture promotes an environment of success and fulfilment.

Come join us and experience the rewards of a career where you truly make a difference. Please review North East Metro Mental Health and Wellbeing Connect benefits: Now

If you are excited about this new opportunity please forward your resume and cover letter responding to the key selection criteria. Please refer to the position description for the key selection criteria information on our careers website: further information and/or the opportunity to discuss this role. Please contact Manager North East Metro Mental Health and Wellbeing Connect Kath Cameron: P:

Apply now so not to miss this opportunity as we will be assessing applications as they are submitted and may appoint position before closing date

Applications close date: 25th January 2026

The North East Metro Mental Health and Wellbeing Connect is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities those with mental health and/or alcohol and other drug recovery experience and those with diverse genders and sexualities. We also support Aboriginal and Torres Strait Islander people and people from culturally and linguistically diverse backgrounds. As a vaccine positive organisation we encourage COVID-19 vaccinations and offer disability services requiring successful applicants to undergo a NDIS Worker Screening Check Working with Children Check Police Check and/or an International Police Check.

The North East Metro Mental Health and Wellbeing Connect is required to undertake compliance checks; however a record of criminal history does not preclude applicants from applying for suitable positions. All applications will be assessed on a case-by-case basis and managed in a confidential and practical manner.