We are currently seeking a Customer Service Assistant to join our Chicago team. This role is ideal for a motivated individual who enjoys working with people solving problems and contributing to a positive customer experience. You will act as a key support point between clients and internal teams ensuring smooth communication and high service standards.
Responsibilities
Serve as a primary point of contact for customer inquiries and requests
Provide accurate information regarding services processes and timelines
Assist in resolving customer concerns in a professional and timely manner
Maintain organized records and documentation of customer interactions
Support internal departments with administrative and customer-related tasks
Ensure a consistently high level of customer satisfaction
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and problem-solving skills
Attention to detail and reliability
Ability to work independently and as part of a team
Additional Information :
Competitive salary ($41000 $45000 annually)
Growth opportunities within a rapidly expanding company
Supportive and professional work environment
Ongoing training and skill development
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more