CPM Data Processor 1

Helena, MT - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

EDUCATION / EXPERIENCE

The minimum qualifications required on the first day of work are:

High school diploma or GED with familiarity using computer software
Other combinations of education and experience may be considered
Equivalent work experience may also be evaluated on a casebycase basis

Our services impact EVERY Montanan!

MISSION STATEMENT

To be the nations most citizen oriented efficiently administered state tax agency.

The Montana Department of Revenue administers almost 40 state taxes property appraisals liquor laws and unclaimed property for the state of Montana. The Information Management and Collections Division serve Montana citizens and businesses through processing tax returns refunds and payments timely and accurately integrating improved technology to enhance the user experience increasing electronic filing resolving overdue debt and collection other state debt.

DUTIES

Job Overview:

This position resides in the Information Management and Collections Division of Department of Revenue. Duties includecoordinating the ongoing programactivities of processing incoming correspondence payments returns and data. The incumbent is responsible for maintaining data tracking data and system performance ensuring secure handling and processing of taxpayer incumbent provides consultation technical assistance training and outreach to internal and external users to promote effective system operations. This includes overseeing system research enhancement validation readiness and reporting projects. The position resides in the Information Management Bureau which comprised of three units Customer & Payment Management Digitization and Information Governance. The position reports to the Unit Manager. This position does not supervise other staff.

This is a temporary seasonal position with the peak workload generally from February through June (may work up to sixmonths). The incumbent may be assigned to work directly for any of the three units in the lnformation Management Bureaubased on workload need and qualifications.

Knowledge of:

Business administration
Office operations
Automated data processing systems
Information systems management
Records Management
Communication principles
Program management and project planning
System and program support
Data processing methodology
Data mapping methodology
Data processing practices

Skills in:

Research and analysis
Multi-tasking and organizing multiple tasks
Technical troubleshooting
Compiling & analyzing data from multiple sources
Escalation and support techniques
Software requirements development
Documenting instructions FAQs training materials and procedures
Accuracy and attention to detail
Conflict resolution
Microsoft programs and other database applications
Written verbal and interpersonal communication
Identifying and resolving system problems

You would be a great fit for this position if you have the ability to:

Demonstrate self-motivation
Follow instructions effectively
Maintain strong attention to detail
Provide timely and professional customer service
Handle multiple priorities under deadlines
Organize tasks efficiently
Develop technological solutions

To be considered for any DOR position applicants must complete and submit their application online and upload any required documents. DOR is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.

***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (or )

(All computer systems and tax guidelines will be trained on the job.)

Special Requirements

Eligibility for employment will be subject to the following:

Criminal Background Checks. Circumstances involving convictions will be reviewed.

Tax status must be current. Circumstances involving tax status issues will be reviewed.

REQUIRED APPLICATION MATERIALS

Please submit the following application material:

Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Applicant Pool Statement: If another department vacancy occurs in this job title within six months the same applicant pool may be used for the selection.

***Health insurance is not provided and accrued vacation leave can only be taken after 3 months of employment. ***

Successful applicants are required to successfully pass DOR tax and background check(s).

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.

EDUCATION / EXPERIENCEThe minimum qualifications required on the first day of work are:High school diploma or GED with familiarity using computer softwareOther combinations of education and experience may be consideredEquivalent work experience may also be evaluated on a casebycase basisOur services...