Bell and Door Attendant
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Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
The Bell/Door Attendant is responsible for all aspects of Lobby service from arrival luggage services lobby assistance through departure. The candidate is required to have exceptional guest service skills and thrive on creating a welcoming environment.
What You Will Be Doing:
- Provides all arriving guests with a warm welcome
- Act as first/last point of contact for guest opening/closing car and Hotel Lobby doors includes bidding farewell
- Executes curbside check in
- Keeping Door area and Lobby impeccable at all times
- Utilizing Guest Name in all interactions
- Knowledgeable on Pittsburgh Attractions Directions Cultural Scene etc
- Assists guests with luggage and secured luggage storage
- Maintains relationships with limousine and cab services
- Escorts guests to their destinations within the hotel
- Assists front office team with check-ins/outs as needed
- Reviews daily reports group resumes and ensures execution of all special requirements
- Acts as Lobby ambassador throughout shift providing thoughtful touches for our guests
- Participates in all colleague briefings and formal communication meetings
- Follows all established standards and procedures set out by the hotel and the department
- Consistently offers professional engaging and friendly service
- Other duties as assigned
Qualifications :
Your Skills and Qualifications Include:
- Previous experience in a luxury property is an asset
- Must have valid Drivers License
- Ability to prioritize and execute guest requests through strong organizational skills
- Excellent interpersonal skills with great communication ability
Additional Information :
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shifts.
- Exerting up to 50 pounds of force occasionally and /or up to 25 pounds of force frequently or constantly to lift carry push pull or otherwise move objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why Work for Accor
We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor! #IND-HP
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
