Systems Technician
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you ready to shape the future of IT Join Integris where integrity meets innovation and people come first.
At Integris we dont just offer jobs we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services were redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure strategic and scalable technology solutions.
Were looking for talent that thrives in a culture of clarity trust and relentless execution individuals who believe that IT is not just support but a strategic advantage. If youre passionate about innovation driven by impact and ready to grow with a company that puts People First youll find your place here.
Job Summary
The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single end-user level issues encompassing personal computer printer and Windows application matters. The Systems Technician serves as the initial point of contact for client technical assistance managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. .
Job Responsibilities
- Manage service intake via email and the client portal.
- Conduct basic troubleshooting for non-complex issues within single-user system environments.
- Document troubleshooting activities accurately within the ticketing system.
- Support Professional Services with client onsite deployment as needed.
- Adhere to established client support documentation.
Job Qualifications
Education/Certification Requirements:
- Possession of A and/or O365 Fundamentals or obtainment of A and/or O365 Fundamental or equivalent on-the-job experience.
- High School Diploma/GED or equivalent qualification.
Experience Requirements:
- Preferably a minimum of 1 year of service-related experience.
- Basic infrastructure and troubleshooting skills.
- Valid drivers license required.
At Integris we value our team members and offer comprehensive benefits including:
- Medical Dental and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team thats scaling nationally investing in vertical expertise and building for better.
Integris is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender pregnancy sexual orientation gender identity age familial status disability genetic information or any other protected class under applicable federal state and local laws.
Required Experience:
IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Optimize your IT strategy with Integris. From cybersecurity to consulting, we provide the support you need to drive business success and compliance.
