Technical Services Specialist

Job Summary

$40022 - $61823 / DOQ Full-Time County Benefits

Performs responsible work including a variety of clerical and administrative tasks related to the acquisition cataloging and processing of Williamsburg Regional Library materials.

Responsibilities

• Orders receives and processes library materials using integrated library system (ILS) and other computer applications; processing shipping and tracking returns of library materials.
• Maintains accurate periodical and serials records in ILS; alerts appropriate staff to changes requiring additional attention; searches and claims bibliographic records from databases for entry into ILS; uses local guidelines edits bibliographic records on ILS and assigns headings and call numbers; participates in the ongoing analysis and planning of technical services operations.
• Oversees and performs mailroom operations including sorting metering and batching outgoing mail and other deliveries; prepares packages and bulk materials for mailing or shipping; sorting and delivering intra-library mail and other shipments; receives and unpacks shipments as needed; maintains logs and statistics; and monitors USPS regulations and development along with those of other carriers recommends and implements procedure changes accordingly.
• Assists in routine database maintenance procedures; creates and maintains files in donations database.
• Creates and processes bookplates; records statistics; contributes to the maintenance and updating of procedures manual.
• Assists in training staff and designated volunteers; may participate in library-wide committees or projects.
• Performs other duties as assigned.

Qualifications:

• Any combination of education and experience equivalent to a high school diploma; some college preferred; public library experience preferred; an understanding of basic library operations preferred.
• Must possess reliable transportation to work site(s).
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
• Skill in accurate and efficient typing filing and other clerical skills; use of computer software including Microsoft Office Suite; use of basic office equipment.
• Ability to organize daily and long-range projects; set priorities; use time effectively; work independently; learn to use a variety of automated systems related to the position; learn to analyze bibliographic data; communicate well with supervisor staff and the public including vendors and donors; work with enthusiasm and initiative.

Job Locations and Conditions:

• Duties are performed primarily at the James City County Library.
• Performs work safely in accordance with department safety procedures and County Safety Program; operates equipment safely and reports any unsafe work condition or practice to supervisor.
• May be required to report to work to serve customers during emergency conditions; may be assigned to report at a different time and location and to perform different duties as necessary.

Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached but afully completed application is required for your application to be considered. **Open Until Filled**