General Manager
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
About Client
Our client is a fast-growing privately owned residential home services platform launching a flagship operation in Phoenix with an ambitious mandate to scale across the broader Southwest. Led by a 30-year industry operator the company combines battle-tested playbooks with a nimble no-politics culture. With zero private equity or outside investors decisions are made quickly operators are empowered to act and long-term value creation is prioritized over short-term optics. The environment is entrepreneurial execution-focused and built for leaders who want to build something real own a meaningful piece of it and grow into top-tier executive roles as the platform scales to $100M and beyond.
Job Description
The General Manager (GM) pathway to Chief Operating Officer (COO) will launch lead and scale a residential home services platform from approximately $5M to $15M in Arizona then replicate and expand the model across the Southwest region (Arizona California Nevada Utah Colorado). This role has full P&L responsibility broad operational authority and a clear merit-based path to the COO seat overseeing the entire portfolio as it grows to $100M. You will build the team install systems and infrastructure drive aggressive but sustainable growth and lead regional expansion via organic growth and acquisitions. This opportunity is ideal for a proven operator who thrives in build mode is comfortable in startup-phase ambiguity and wants to transition from running a single business to leading an entire multi-location platform.
What We Offer
$125k - $175k Base compensation commensurate with experience
Aggressive performance-based bonuses
Full benefits package
Profit sharing
40(k) company match
Equity participation providing real ownership in the value you help create
A clear merit-based pathway from GM to COO as you prove the model and scale the region
Direct mentorship from a 30-year industry veteran with multiple 8-figure builds
Access to proven playbooks systems and operating frameworks from prior successful platforms
High autonomy and decision-making authority to run the business your way within agreed guardrails
Long-term partnership mindset with no PE clock no forced exit timeline and no arbitrary quarterly pressure
Qualifications (Required & Preferred)
10 years of progressive operations or general management experience in residential home services (HVAC plumbing electrical)
Demonstrated track record of running full P&Ls (not just departments) with accountability for revenue margins and cash flow
Proven experience scaling a business from roughly $5M to $15M in revenue; multi-location experience strongly preferred
Deep industry expertise in HVAC plumbing or electrical services with a strong understanding of field operations and customer journeys
Strong financial acumen including mastery of cash flow margin levers labor efficiency and unit economics
Experience building leading and developing teams of 25 employees across sales service install and back-office functions
Proficiency with ServiceTitan or comparable field service management (FSM) software and related operational tech stacks
Demonstrated ability to recruit develop and retain high-performing talent while holding teams accountable to elite standards
History of thriving in fast-paced high-growth entrepreneurial environments where systems are being built not just maintained
Based in or willing to relocate to the Phoenix area with flexibility to travel across the Southwest region as expansion progresses
Essential Duties and Responsibilities
Own full P&L for the Arizona business driving aggressive sustainable and profitable growth from $5M to $15M and beyond
Lead all day-to-day operations across sales service installation customer experience and back-office functions
Build mentor and hold accountable a high-performing team including recruiting onboarding training and performance management
Design implement and optimize scalable SOPs KPIs and operating systems to support 10x growth
Manage to the numbersmonitor financial performance protect margins and implement corrective actions as needed
Lead regional expansion efforts including launching and integrating new locations through organic growth and acquisitions
Collaborate directly with ownership on strategic planning M&A opportunities capital allocation and long-term growth initiatives
Roll up your sleeves as neededriding along on trucks answering phones and supporting field operations in the early build phase
Foster a culture that is nimble ethical fun and fast reinforcing high standards of performance and integrity at all levels
Prepare for and transition into the COO role by proving the Arizona model codifying the playbook and scaling it across the Southwest portfolio
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
The Worksphere is a strategic recruitment and staffing partner dedicated to building high-performing teams across Technology Healthcare Finance Human Resources Sales & Marketing and Business Support.
