Medical Receptionist Full Time

Los Angeles, CA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Starting Hourly: $21.00 per hour

Paulseth & Associates Physical Therapy a member of Therapy Partners Group has been the premier provider for outpatient orthopedics servingLosAngelesand surrounding communitiesfor over30 years. We are known for providing the highest quality care for our patients and our team ofhighly skilledphysical therapistswhoare honored and delighted to help patients reach their goals.

Currently we are looking for a full time Medical Receptionist for our Los Angeles location.

Schedule will be for 40 hours per week Monday - Friday

ESSENTIAL POSITION DUTIES

Greeting warmly and maintain a friendly welcoming relationship with all patient care coordinators and any external connections.
Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
Responsible for answering phones and greeting patients with the utmost professionalism and care.
Works closely with Billing Department Physical Therapists and Aide staff to assure smooth patient flow
Maintains patient confidence and protects operations by keeping information confidential
Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partner Group
Reviews Copay collection reports and helps identify accounts that may need to be reviewed
Audits Journeys/Dashboard to ensure they are being worked on in a timely manner
Audits Payer Direct Portal to ensure notes are being uploaded/AUTHs pulled
Checks FOC Chats to ensure messages are being responded to and worked on
Chart audit day/s in advance to ensure we have charts with documents and AUTHs as required

MINIMUM POSITION REQUIREMENTS
Knowledge Skills and Abilities

Thorough knowledge of Microsoft Office; Raintree PMS experience is a Plus
Possess strong customer service skills
Ability to maintain confidential documents
Must be organized and able to manage multiple priorities
Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles
Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
An ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receive feedback objectively.
Must be able to identify and problem solve
Possess dedicated team player attributes
Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby

Education and Experience
Education: High School diploma or equivalent
Experience: Data Entry System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions
Requires prolonged sitting some walking bending stooping reaching and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires a normal range of hearing and eyesight to record prepare and present reports

Greeting warmly and maintain a friendly welcoming relationship with all patient care coordinators and any external connections.
Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous manner
Responsible for answering phones and greeting patients with the utmost professionalism and care.
Works closely with Billing Department Physical Therapists and Aide staff to assure smooth patient flow
Maintains patient confidence and protects operations by keeping information confidential
Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partner Group
Reviews Copay collection reports and helps identify accounts that may need to be reviewed
Audits Journeys/Dashboard to ensure they are being worked on in a timely manner
Audits Payer Direct Portal to ensure notes are being uploaded/AUTHs pulled
Checks FOC Chats to ensure messages are being responded to and worked on
Chart audit day/s in advance to ensure we have charts with documents and AUTHs as required

MINIMUM POSITION REQUIREMENTS
Knowledge Skills and Abilities

Thorough knowledge of Microsoft Office; Raintree PMS experience is a Plus
Possess strong customer service skills
Ability to maintain confidential documents
Must be organized and able to manage multiple priorities
Ability to communicate complex information in a well thought-out easily understood manner both orally and in writing in a variety of settings and styles
Ability to communicate in an honest direct and professional manner relating well to others to build rapport and effective relationships.
An ability to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receive feedback objectively.
Must be able to identify and problem solve
Possess dedicated team player attributes
Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby