Sr On-Site Service MS
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Job Location:
Kalamazoo, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
- Operate high-volume duplicating production sorting mailing and bindery equipment
- Perform copying scanning imaging and associated document tasks
- Maintain and perform basic troubleshooting on copier and site equipment
- Set up equipment (add toner stock paper etc.) as required
- Handle shipping/receiving of products materials and office supplies
- Sort distribute and handle incoming/outgoing mail and faxes applying postage as needed
- Distribute office supplies and completed jobs to designated locations
- Maintain records logs inventories and management reports
- Calculate charges for jobs performed and generate related reports
- Respond to and coordinate customer service calls and job requests
- Provide temporary/occasional reception and call center services as needed
- Perform meeting/conference room and building support setup tasks
- May assist with building occupant moves and light cleaning/maintenance
- Use various office and bindery equipment (shrink-wrap paper cutter stapler etc.)
- Perform filing purging and archiving of documents as needed
- Ensure copier and work areas are clean organized and well stocked
- May travel between customer buildings to deliver jobs or perform services
- May require periodic overtime including nights weekends and emergency response
- Ensure compliance with company procedures and data capture requirements
- Understand Ricoh Services Portfolio & Technology
- Perform other duties as assigned by management
- Operate high-volume duplicating production sorting mailing and bindery equipment
- Perform copying scanning imaging and associated document tasks
- Maintain and perform basic troubleshooting on copier and site equipment
- Set up equipment (add toner stock paper etc.) as required
- Handle shipping/receiving of products materials and office supplies
- Sort distribute and handle incoming/outgoing mail and faxes applying postage as needed
- Distribute office supplies and completed jobs to designated locations
- Maintain records logs inventories and management reports
- Calculate charges for jobs performed and generate related reports
- Respond to and coordinate customer service calls and job requests
- Provide temporary/occasional reception and call center services as needed
- Perform meeting/conference room and building support setup tasks
- May assist with building occupant moves and light cleaning/maintenance
- Use various office and bindery equipment (shrink-wrap paper cutter stapler etc.)
- Perform filing purging and archiving of documents as needed
- Ensure copier and work areas are clean organized and well stocked
- May travel between customer buildings to deliver jobs or perform services
- May require periodic overtime including nights weekends and emergency response
- Ensure compliance with company procedures and data capture requirements
- Understand Ricoh Services Portfolio & Technology
- Perform other duties as assigned by management
Key Skills
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