Sr Admin, Operations Services

Farmingdale, NY - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION

We are seeking a temporary team member to assist with New Jersey collections. The primary responsibility will be contacting customers with past-due balances who have pending shut-off orders to resolve outstanding payments. Key responsibilities include:

Making outbound calls to customers with overdue accounts and pending service disconnections communicating professionally and effectively to encourage timely payment accurately document interactions and outcomes in SAP CRM utilize excel for tracking and reporting purposes learn and navigate Amazon QuickSight and SAP (training provided).

REQUIRED SKILLS

- Proficiency in Microsoft Excel (basic to intermediate)

- Strong communication and customer service skills

- Ability to learn new systems quickly

- Detail-oriented and organized with a focus on accuracy

JOB DESCRIPTION We are seeking a temporary team member to assist with New Jersey collections. The primary responsibility will be contacting customers with past-due balances who have pending shut-off orders to resolve outstanding payments. Key responsibilities include: Making outbound calls to cus...