Data and Process Mining Analyst

Data and Process Mining Analyst

As a Data and Process Mining Analyst you will be part of the Transformation Group EU reporting to one of the Area Leads. The Transformation Group EU is responsible for the transformation related to process product and systems in the region Europe and will work closely with the markets to achieve goals:

• Deliver new strategic capabilities aligned with strategic priorities
• Improve and Standardize processes products data and technology
• Ensure Business Continuity
• Lifecycle Management Information Security regulatory compliance

As a Data and Process Mining Analyst you will support the Area in having fact-based insights in the performance of the processes and related this role you work closely together with analysts and ops managers in our local markets. You get insight in their reporting needs and can create value by delivering (process mining) analysis and dashboards based on these needs. You collaborate with the squads to ensure that the appropriate data can be derived from the source systems and ultimately be presented in an understandable way.

Moreover you support the area and squads in interpreting the data and advise them on process improvement opportunities. Next to this your focus will be on supporting not only the area and squads but also the local markets in using the data to enable business improvements.

Find out morehereabout how you can unleash your full potential at DLL

Day to day:

• Translate EU Group KPIs into Process measurement points
• Advise and support system teams within the Area on applying clearly defined and uniform system measurement logs (time stamps)
• Form a (virtual) Community of Practice around data analysis and process mining with relevant stakeholders from the Market OPS functions and build governance around the use and adoption of the tools for this CoP.
• Ensure measurement can take place across the entire life cycle of a contract (from quote to application to contract until end-of-lease)
• Analysis of data in support of decision making on products and services in the context of further standardization and removing non-value add variances
• Cooperate with Business Change & Process Owners and Product Owners on continuous measurement processes and creating insight in process flows.
• Cooperate with Financial Product Management on creating insights into actual usage of specific products & service variances.
• Cooperate with Market OPS functions on creating insights in actual usage of process flows deviating from the designed flow including root cause analysis.
• Cooperate with Market IT stacks not being part of the formal EU Group structure and support measurements and analysis across their specific Product Service and Process chains.
• Connect and align with other user groups within DLL and Rabobank on specific analysis tooling (a.o. Celonis PowerBI)
• As a member of the Data Analysis and Process Mining scrum team deliver value based on quarterly goals.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food free health checks fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning member development programs.
• Click thislinkfor an overview of all the benefits in your region.

We are creating a group of talents and will transform business and technology into one business-oriented organization with best use of technology and superb customer and members satisfaction.

Essentials:

• A skilled and enthusiastic Business Intelligence professional
• Proven experience in supporting an organization to become more data literate
• Proven experience in translating and setting up a framework in which the global strategic KPIs are translated into operational KPIs for the teams in the markets and for the squads.
• Strong ability to design and implement dashboards from an end-user perspective.
• Ability to analyze data and presents it in a way that it tells a story.
• Excellent Analytical skills and Helicopter view
• Good verbal communication skills
• Fluent English
• (Lean and SixSigma) Process Management mindset (preferably BlackBelt)
• Proven change management skills and able to enthusiastically drive and lead a CoP.

Extras:

• Knowledgeable of financial industry and especially of vendor finance business model
• Experience working in an international environment.
• Experience working with Celonis (or any other process mining tool) and/or PowerBI

Choose wellbeing

DLLs wellbeing ambition is to educate equip and empower members to build connections manage their mental emotional physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection Build meaningful connections with other DLL members
• Health Manage mental emotional and physical health
• Finance Provide learning opportunities to help members achieve personal financial health
• Lifestyle Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Good to know:

• Deadline for application: January 31st (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment
• Applications via email will not be reviewed. Please apply online via our career website
• #LI-OMNIA
• DLLs referral program applies
• For more information please contact our Talent Acquisition Partner Omnia Hassan via

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.