Operations Performance & Optimisation Lead (Financial Crime Operations)

Sydney - Canada

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The Opportunity

Step into a role where your insight and ideas directly strengthen how Tabcorp protects customers communities and the business. As Operations Performance & Optimisation Lead Financial Crime Operations youll play a pivotal role in lifting operational performance across our Financial Crime Operations team turning data process improvement and smart ways of working into real sustainable impact.

Youll work closely with a highly engaged risk and operations team to lead performance optimisation initiatives that strengthen how Financial Crime Operations delivers day-to-day outcomes now and into the future. Specifically you will:

Lead operational improvement initiatives across workflows case management and reporting
Drive data-led insights through dashboards scorecards and performance analysis
Optimise investigation and escalation processes to improve turnaround times and efficiency
Partner with technology teams to support automation and system enhancements
Create clear performance reporting for senior leaders to support informed decisions
Embed sustainable change into business-as-usual operations through strong change management

What Youll Bring

You bring a practical analytical mindset and the confidence to turn insight into action working collaboratively to lift performance across teams. Youll also possess:

Experience in operational performance process improvement or business optimisation
Proven ability to analyse operational and transaction data to drive improvement
Strong capability in advanced Excel and data-driven reporting
Comfortable using data query or reporting tools to extract and interpret insights
Demonstrated success in leading cross-functional initiatives and embedding change
Clear confident communicator who builds trust with stakeholders at all levels

What Youll Get

We know that when we belong we thrive. Thats why we offer:

Time for moments that matter from birthdays to cultural leave and flexible public holidays
Access to our leading wellbeing app and programs to help you be your best
Team activities competitions awards and free tickets to exclusive events
A diverse and inclusive culture where everyone belongs

About Us

Were Tabcorp home to TAB Sky Racing and MAX shaping the future of our industry through digital innovation and cutting-edge technology. Were innovators and big thinkers in a fast-paced exciting sector committed to safer gambling and responsible play.

Our collaborative high-energy culture makes it easy to connect get things done and deliver market-leading experiences. Here youll belong where the action is and make Tabcorp your home ground.

Apply Now

Ready to make Tabcorp your home ground Join a team that thrives on collaboration inclusion respect and real connection.

We welcome and support people of all abilities if you need adjustments during the process email .

The OpportunityStep into a role where your insight and ideas directly strengthen how Tabcorp protects customers communities and the business. As Operations Performance & Optimisation Lead Financial Crime Operations youll play a pivotal role in lifting operational performance across our Financial Cr...