ProjectProgram Manager 2

This role will be based in Chicago. 

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.

The Program Manager GTM Vendor Solutions will play a key role in managing LinkedIns vendor programs supporting Sales Development. This role requires a balance of relationship-building operational excellence and strategic problem-solving to ensure our vendor programs deliver consistent high-quality results and contribute meaningfully to pipeline generation and revenue growth. 

Were looking for someone who thrives in a dynamic performance-driven environment can connect dots across people and programs and drives outcomes with structure empathy and accountability. Experience using sales performance data funnel metrics and conversion insights to inform recommendations is highly valued as is experience leveraging AI or automation tools to improve workflows optimize reporting or enhance processes. 

Key Responsibilities 

• Vendor Partnership & Governance: Act as the primary operational lead for one or more BPO vendor programs supporting sales development. Build trusted relationships with vendor leadership and ensure alignment on pipeline goals lead quality and sales readiness metrics. 

• Operational Excellence: Oversee headcount planning budget tracking and vendor tooling management to ensure smooth and scalable operations that enable consistent sales output. 

• Performance Management: Own the performance rhythm for vendor teamsmonitor sales funnel KPIs (activity volume conversion rates pipeline contribution) maintain scorecards and identify opportunities for improvement or enablement. 

• Risk Management: Proactively identify and mitigate operational contractual or performance risks. Create action plans to ensure business continuity performance stability and consistent delivery to sales targets. 

• AI & Process Innovation: Identify opportunities to leverage AI automation and analytics to improve lead management workflows enhance visibility into sales funnel performance and drive smarter decision-making. 

• Stakeholder Enablement: Partner cross-functionally with internal teams (Sales Operations Finance Legal) to ensure vendor teams are aligned on GTM priorities messaging and quality expectations. 

• Process Improvement: Lead or support initiatives to streamline workflows improve efficiency and embed continuous improvement practices (Six Sigma COPC). 

• Communication & Reporting: Deliver crisp data-driven insights to senior leaders highlighting vendor performance trends conversion improvements and strategic recommendations to optimize pipeline health. 

Qualifications :

Basic Qualifications 

• 5 years of experience in program management vendor operations BPO management or a related field preferably supporting sales or revenue-generating teams 

• High attention to detail with experience in sales performance monitoring budget tracking and systems setup 

• Proficient in data analysis using Excel (pivot tables lookups mid-level formulas and visualization) to generate insights that inform performance and decision-making 

• Familiarity with CRM and sales engagement tools such as SalesLoft Salesforce or Dynamics and analytics platforms like Tableau or Power BI 

• Valid passport and ability to travel internationally on a quarterly basis as business needs require 

Preferred Qualifications 

• Experience in or strong understanding of Sales Development Sales Operations or Customer Success 

• Proven experience managing or partnering with outsourced sales or customer engagement teams at scale 

• Strong communication relationship-building and stakeholder management skills 

• Certification or experience with Lean Six Sigma COPC or other continuous improvement methodologies 

• Demonstrated experience leveraging AI or automation tools (e.g. Power Automate) to improve sales workflows reporting or quality management 

• Strong analytical and problem-solving skills; able to translate performance data into insights and action 

• Demonstrated ability to work in ambiguous fast-changing environments and provide structured recommendations 

• Calm grounded demeanor under pressure; ability to influence without authority and drive progress across teams 

• Passion for building high-quality scalable vendor programs that drive measurable business and sales impact 

Suggested Skills:

• Data Analysis Tools
• Vendor Management 
• Project Management 

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $93000-$152000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information :

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class.

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Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However non-disability related requests such as following up on an application will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by LinkedIn or (c) consistent with LinkedIns legal duty to furnish information.

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Pursuant to the San Francisco Fair Chance Ordinance LinkedIn will consider for employment qualified applicants with arrest and conviction records.

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No

Employment Type :

Full-time