- Key Roles & Responsibilities:
Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.
Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a resort storyteller by sharing information about the destination facilities and local culture.
Safety & Compliance: Operate electric buggies in a safe and responsible manner strictly adhering to resort speed limits pedestrian safety protocols and KSA driving regulations.
Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels tire pressure cleanliness) and ensure vehicles are kept in pristine condition at all times.
- Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.
- Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.
Sustainability: Adhere to the resorts sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.
Brand Standards: Uphold Raffles grooming and conduct standards ensuring every guest interaction feels bespoke and heartfelt.
Qualifications :
- Personal Attributes & Experience:
Education: High School Diploma or equivalent; a degree in Hospitality is an asset.
Experience: Minimum 12 years of experience in a guest-facing role within a luxury hotel or resort.
Licensing: Must possess a valid Saudi Arabian driving license.
- Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.
Attitude: A creative mindset with a passion for guest relations and an eye for detail.
Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.
Additional Information :
- Understanding of Ultra-Luxury guest expectations and brand alignment.
- experience in project coordination scheduling and document control during pre-Opening stages.
- Experience in pre-Opening is a must.
- A proactive anticipatory approach with a strong sense of ownership and accountability.
- Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
- Key Roles & Responsibilities:Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a...
- Key Roles & Responsibilities:
Guest Service & Transportation: Provide seamless transportation for guests between villas dining venues and resort facilities ensuring a smooth and comfortable journey.
Personalized Engagement: Anticipate guest needs and offer intuitive personalized service acting as a resort storyteller by sharing information about the destination facilities and local culture.
Safety & Compliance: Operate electric buggies in a safe and responsible manner strictly adhering to resort speed limits pedestrian safety protocols and KSA driving regulations.
Vehicle Maintenance: Conduct daily pre-shift inspections of buggies (battery levels tire pressure cleanliness) and ensure vehicles are kept in pristine condition at all times.
- Luggage Handling: Assist guests with the loading and unloading of luggage or personal items with the utmost care and professionalism.
- Operational Coordination: Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.
Sustainability: Adhere to the resorts sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues that may affect energy consumption.
Brand Standards: Uphold Raffles grooming and conduct standards ensuring every guest interaction feels bespoke and heartfelt.
Qualifications :
- Personal Attributes & Experience:
Education: High School Diploma or equivalent; a degree in Hospitality is an asset.
Experience: Minimum 12 years of experience in a guest-facing role within a luxury hotel or resort.
Licensing: Must possess a valid Saudi Arabian driving license.
- Communication: Excellent communication skills with fluency in English; Arabic or other languages are highly desirable to assist a global clientele.
Attitude: A creative mindset with a passion for guest relations and an eye for detail.
Physical Fitness: Ability to work outdoors in various weather conditions and assist with heavy luggage as required.
Additional Information :
- Understanding of Ultra-Luxury guest expectations and brand alignment.
- experience in project coordination scheduling and document control during pre-Opening stages.
- Experience in pre-Opening is a must.
- A proactive anticipatory approach with a strong sense of ownership and accountability.
- Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
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