Outside Account Manager

As an Outside Account Manager you will develop lasting ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. You will become an integral part of each account understanding the customers business and needs ensuring our role as their primary supplier.

Additional duties will include:

• Visit customer offices shops and job sites to assess the customers business understand their needs and to develop and maintain strong relationships in order to ensure that their requests are being met and to generate and close profitable sales
• Prospect and identify new customers and alert the Profit Centre Manager of viable prospects and/or market trends
• Lead and own the sales process including producing sales call reports territory planning and growth targets
• Analyze customer data develop and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
• Act as a project manager (as needed) for large projects which includes keeping detailed records of lead times and communicating lead time updates to the customer
• Process orders quotes job packages and any other sales functions as required
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits the Profit Centre
• Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customers business that might affect the credit standing
• Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Be an integral part of the team supporting activities that occur at the Profit Centre

• Perform other tasks as requested by the Profit Centre Manager

Qualifications :

• College and/or University degree or equivalent relevant work experience
• Valid drivers license with a clean drivers abstract
• A minimum of 2 years of experience in customer-facing sales role
• Proficient in the use of Microsoft Office software
• Driven to continually identify and pursue new customers and to profitably increase market share of existing customers
• Able to gain comprehensive knowledge of product and value-added services
• Excellent relationship building skills with customers vendors and teammates
• Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
• Strong English written and verbal communication skills to build and maintain concrete working relationships with customers and vendors
• Able to identify customer requirements and provide profitable solutions
• Able to learn and operate the applicable software system used to process orders
• Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
• Intermediate math skills

Preferred Skills:

• Previous experience with and knowledge of PVF (pipe valves fittings) is an asset
• Experience using SAP and M3 systems
• Bilingual (French)

Additional Information :

Salary Range: TBD

EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information please contact .

Remote Work :

Yes

Employment Type :

Full-time