Thai Customer Service Associate (Entry Level)
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
- Take responsibility: Receives and professionally respond to user inquiries and requests offer premium services in your daily contact with automobile customers handles and resolves eCall (emergency calls) and iCall inquiries (Informational services/conceirge)
- Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution keep detail oriented documents regarding problems and solutions for reference
- Conscientious coordination: Keep customer updated of case status and resolution times
Qualifications :
- Personality: team player strong customer service attitude pro-active positive can do attitude and stress resistance in emergency situations
- Knowledge and experience: Minimum 6 months experience in customer service
- Working practice: strong attention to details quality-conscious and results-driven
- Languages: Fluent communication skills (oral and written) in Thai and Business English
- Education: Bachelors degree in any field
- Schedule: Willingness to work in rotation schedule (rest day or off will either fall on a weekdays or weekends) holidays and working on-site
Additional Information :
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
Recruitment Process: Online English Exam > Interview with HR & Operations (Joint Interview)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Catering
- Asset
- Corporate Finance
- Environmental Science
- Linux Administration
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
