Lead Appraiser
Large-Volume Franchise Dealer Group (New & Used Vehicles)
Position Overview
A large-volume franchise dealer group is seeking an experienced Lead Appraiser to oversee the performance production and compliance of its appraisal department. This is a hands-on leadership role responsible for driving disciplined appraisals consistent sourcing activity and strong communication between the appraisal team sales desk and service department. This role supports both used-vehicle acquisition and new-vehicle deal flow by assisting with trade evaluations and deal structuring.
Key Responsibilities
Own the daily production and results of the appraisal department
Schedule appraisers track hours and ensure proper coverage
Ensure all trade sight-unseen private-party and service-drive appraisals are completed accurately and in accordance with company policy
Maintain open proactive communication with the sales desk to support both used-vehicle and new-vehicle deal flow
Be fluid and solution-oriented in acquisition and trade negotiations
Ensure reconditioning expectations and cost-to-market discipline are reflected in every appraisal
Policy & Process Leadership (Non-Negotiable)
Enforce strict compliance on all sight-unseen appraisals
Ensure daily execution of private-party sight-unseen and service-drive sourcing
Actively manage performance and immediately address compliance or execution gaps
Performance Expectations & KPIs
Cost to Market (CTM): manage cost to market
Service Drive Outreach
Sourcing Performance: Meet or exceed monthly acquisition targets
Sight-Unseen Compliance: 100% adherence to policy and documentation standards
Look-to-Book Ratio
Candidate Profile
Proven experience in vehicle appraisals and used-vehicle acquisition
Strong understanding of market pricing reconditioning costs and profitability drivers
Leadership mindset with the ability to hold teams accountable
Strong communication skills and comfort working directly with sales leadership
Experience with vAuto is preferred but not required; candidates must be willing and able to learn
Organized disciplined and performance-driven
What This Role Offers
Leadership position within a high-volume franchise dealer group a process-driven and data-focused environment and the opportunity to directly influence acquisition profitability and deal flow across both new and used vehicle operations. Compensation is competitive and based on experience and results.
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