Future Opportunities Operations
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
About HIVED
At HIVED were steamrolling forward as one of Europes fastest growing startups and our momentum shows no signs of slowing.
Based in London we are a climate and logistics start-up building the first sustainable parcel delivery network at scale powered by a 100% electric an ever-growing industry where unreliable service has long been the norm HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis Nespresso Uniqlo H&M brands and more we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut Bain HelloFresh ASOS Apple and Google employees and we are backed by some of Europes leading investors and VCs in climate-tech logistics and mobility including Planet A Ventures Maersk Growth Pale Blue Dot VC Eka Ventures NordicNinja VC and the British government. Were passionate about driving innovation and redefining the future of delivery.
Future Opportunities
This is a speculative / future opportunities application for individuals who are excited about joining HIVED as we continue to scale across the UK.
We regularly hire across our Customer Support Operations Depot Transport and Coordination teams and while we may not have the exact role open right now were always keen to connect with people who align with our mission values and pace of growth.
By applying here youll be considered for upcoming roles as they open and contacted when theres a strong match.
Role overview
Our Operations and Customer Experience teams are the backbone of HIVEDs delivery network.
Depending on the role and location opportunities may sit within the following teams:
Customer Support
Operations
Network
Depot
Transport & Fleet
These roles play a critical part in ensuring exceptional service operational excellence and a smooth end-to-end delivery experience for both customers and retail partners.
What you might be involved in
Depending on the role responsibilities may include:
Supporting customers and partners with a high standard of service and problem-solving
Coordinating daily operations routes or depot activity
Working closely with drivers transport and operations teams
Monitoring deliveries resolving issues and escalating where needed
Ensuring safety quality and compliance standards are met
Contributing to continuous improvement in a fast-moving environment
What were generally looking for:
We value attitude reliability and ownership just as much as experience.
You might be a great fit if you:
Are customer-focused and solutions-driven
Communicate clearly and work well in a team
Thrive in a dynamic operational environment
Are organised dependable and proactive
Are open to shift work (for some roles) and operational schedules
Share our commitment to sustainability and doing things the right way
Previous experience in logistics operations customer support retail transport or coordination is beneficial but not always required.
How we reward our team
Dynamic working environment with a diverse and driven team
Huge opportunity for learning in a high growth environment with progression opportunities based on success in the role
25 days of holiday allowance plus public holidays
if youre on a 4 days on - 4 days off shift pattern you are entitled to the equivalent of 18 days paid holiday plus public holidays
similarly on 4 days on - 3 days off shift pattern you are entitled to the equivalent of 20 days paid holiday plus public holidays
1 Birthday Day Off 2 Tenure-Based Additional Days Off
Subsidised Private Medical Insurance including dental vision & mental health therapy
Bi-annual performance reviews and tailored development plans
Annual compensation review
Team lunch provided once a week
Quarterly team socials and annual sports day (HIVED Olympics)
Enhanced maternity/paternity/adoption policy as day 1 right
Community volunteer days
Cycle to work scheme
Dog friendly office and depots
MacBook Air or Windows Laptop (depending on your preference)
Want to learn more
Meet the team in 60 seconds: Behind the scenes with HIVED
We are named as UK StartUp of the Year 2024
Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
Check the Impact Report 2024
Keep up with HIVED here
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
HIVED is the first customer-centric, tech-enabled parcel delivery company designed for ecommerce. With a 100% electric fleet and commitment to an exceptional delivery experience, HIVED is setting a new delivery standard for ecommerce brands and consumers.HIVED has already delivered mi ... View more
