Supervisor

Louisville, KY - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

We are seeking qualified Supervisors to support operations at the Kentucky Derby from April 25 through May 2.

The Security Supervisor supervises security officers and other company personnel as required and may also perform the duties of a security officer as necessary.

Responsibilities: All responsibilities are to be carried out in an honest ethical and professional manner and in accordance with client and/or Andy Frain policies and procedures. Responsibilities may vary from location to location but will typically consist of the following:

Functions as a supervisor of security officers and other company personnel assigned to one or more client locations. Planning assigning and directing their work.
Acts to ensure that all post orders are followed that established patrol rounds are completed that necessary reports are properly filed and makes the necessary notifications in the event of an emergency. Interviews candidates for employment as required.
Orients and trains security officers and other company personnel.
Reviews post orders and other details of assignments with personnel.
Coaches and disciplines personnel as appropriate seeks advice from company management as appropriate meets personally with employees and properly documents coaching and disciplinary actions.
Working with company management appraises performance of personnel; rewarding and disciplining personnel as appropriate.
Prepares and submits schedules payroll and personnel information as required.
Working with company management ensures adequate coverage of all posts.
Prepares files and submits reports as required. Inspects posts and personnel as required.
Provides stellar customer service to client representatives and customers of the client.
Meets with client representatives as scheduled or needed. Addressing complaints and resolving problems.
Performs the duties of a security officer as as required.
Completes other similar tasks as required.

Knowledge Skills and Abilities: The following knowledge skills and abilities may be demonstrated through experience training or testing.

Must meet and continue to meet Andy Frain employment standards.
Must be able to see hear speak and write clearly.
Must possess the personal fortitude to be a first responder in emergency situations.
Knowledge of security operations and procedures.
Knowledge of public safety priorities and limitations on authority.
Knowledge of safe work practices.
Knowledge of emergency policies and procedures.
Ability to carry out instructions furnished in written oral or diagram form.
Ability to supervise staff in a positive and motivational manner.
Ability to track and maintain schedule assignments.
Ability to maintain professionalism in unusual or difficult circumstances.
Ability to quickly assess and handle difficult and hostile situations.
Ability to adapt to change in procedures locations and the organization.
Must possess strong interpersonal and customer service skills.
Must possess basic computer skills.
Must be able to write routine correspondence including emails logs and reports.

Physical Requirements: To fulfill the responsibilities of the job with or without reasonable accommodation the following physical abilities may be required:

Ability to see hear speak and write clearly.
Ability to able to sit stand or walk for long periods of time.
Ability to climb stairs walk up inclines or walk on uneven terrain.
Ability to reach with hands or arms twist turn bend stoop kneel crouch or crawl.
Ability to lift and/or move up to 50 pounds.
Possess close vision distance vision and the ability to adjust focus.

Working Conditions: In order to fulfill the responsibilities of the job with or without reasonable accommodation the working conditions may include:

Exposure to stressful difficult or hostile situations.
Requirement to work overtime without advanced notice.
Exposure to inclement weather.
Requirement to wear or use Personal Protective Equipment (PPE).
Exposure to or responsibility for confidential information.
Requirement to drive a vehicle.
Requirement to handle multiple tasks at the same time.
Exposure to stressful and physical activity including frequent sitting standing and walking for long periods stooping kneeling crouching crawling climbing stairs or lifting 10 to 50 pounds.

Minimum Qualifications: The following are the minimum qualifications of the job. Additional qualifications may be specified and receive preference depending on the nature of the position.

Be at least 18 years of age.
Be a citizen of the United States or lawful permanent resident.
Have a high school diploma or a General Equivalency Diploma.
Possess a reliable means of communication (i.e. phone).
Possess a reliable means of transportation (public or private).
Pass a criminal background check in accordance with State/Federal law and guidelines.
Pass a physical examination (contract specific).
Pass a preemployment drug test.
Possess a valid drivers license as required for duty.
Pass an employment and personal history check in accordance with State/Federal law and guidelines.
Possess an active security license in compliance with state requirements.
Possess basic aptitudes and physical abilities including; color perception visual acuity physical coordination motor skills meeting lifting requirements.
At least one (1) year of full time law enforcement professional security or military experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.

Required Experience:

Manager

Functions as a supervisor of security officers and other company personnel assigned to one or more client locations. Planning assigning and directing their work.
Acts to ensure that all post orders are followed that established patrol rounds are completed that necessary reports are properly filed and makes the necessary notifications in the event of an emergency. Interviews candidates for employment as required.
Orients and trains security officers and other company personnel.
Reviews post orders and other details of assignments with personnel.
Coaches and disciplines personnel as appropriate seeks advice from company management as appropriate meets personally with employees and properly documents coaching and disciplinary actions.
Working with company management appraises performance of personnel; rewarding and disciplining personnel as appropriate.
Prepares and submits schedules payroll and personnel information as required.
Working with company management ensures adequate coverage of all posts.
Prepares files and submits reports as required. Inspects posts and personnel as required.
Provides stellar customer service to client representatives and customers of the client.
Meets with client representatives as scheduled or needed. Addressing complaints and resolving problems.
Performs the duties of a security officer as as required.
Completes other similar tasks as required.

Knowledge Skills and Abilities: The following knowledge skills and abilities may be demonstrated through experience training or testing.

Must meet and continue to meet Andy Frain employment standards.
Must be able to see hear speak and write clearly.
Must possess the personal fortitude to be a first responder in emergency situations.
Knowledge of security operations and procedures.
Knowledge of public safety priorities and limitations on authority.
Knowledge of safe work practices.
Knowledge of emergency policies and procedures.
Ability to carry out instructions furnished in written oral or diagram form.
Ability to supervise staff in a positive and motivational manner.
Ability to track and maintain schedule assignments.
Ability to maintain professionalism in unusual or difficult circumstances.
Ability to quickly assess and handle difficult and hostile situations.
Ability to adapt to change in procedures locations and the organization.
Must possess strong interpersonal and customer service skills.
Must possess basic computer skills.
Must be able to write routine correspondence including emails logs and reports.

Physical Requirements: To fulfill the responsibilities of the job with or without reasonable accommodation the following physical abilities may be required:

Ability to see hear speak and write clearly.
Ability to able to sit stand or walk for long periods of time.
Ability to climb stairs walk up inclines or walk on uneven terrain.
Ability to reach with hands or arms twist turn bend stoop kneel crouch or crawl.
Ability to lift and/or move up to 50 pounds.
Possess close vision distance vision and the ability to adjust focus.

Working Conditions: In order to fulfill the responsibilities of the job with or without reasonable accommodation the working conditions may include:

Exposure to stressful difficult or hostile situations.
Requirement to work overtime without advanced notice.
Exposure to inclement weather.
Requirement to wear or use Personal Protective Equipment (PPE).
Exposure to or responsibility for confidential information.
Requirement to drive a vehicle.
Requirement to handle multiple tasks at the same time.
Exposure to stressful and physical activity including frequent sitting standing and walking for long periods stooping kneeling crouching crawling climbing stairs or lifting 10 to 50 pounds.

Minimum Qualifications: The following are the minimum qualifications of the job. Additional qualifications may be specified and receive preference depending on the nature of the position.

Be at least 18 years of age.
Be a citizen of the United States or lawful permanent resident.
Have a high school diploma or a General Equivalency Diploma.
Possess a reliable means of communication (i.e. phone).
Possess a reliable means of transportation (public or private).
Pass a criminal background check in accordance with State/Federal law and guidelines.
Pass a physical examination (contract specific).
Pass a preemployment drug test.
Possess a valid drivers license as required for duty.
Pass an employment and personal history check in accordance with State/Federal law and guidelines.
Possess an active security license in compliance with state requirements.
Possess basic aptitudes and physical abilities including; color perception visual acuity physical coordination motor skills meeting lifting requirements.
At least one (1) year of full time law enforcement professional security or military experience.

Required Experience:

Manager

Key Skills

Restaurant Experience
Customer Service
Hospitality Experience
Management Experience
Mediation Experience
Guest Services
Merchandising
Experience with Children
Leadership Experience
Mentoring
Supervising Experience
Neonatal Ventilator

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About Company

Andy Frain

America's leading provider of integrated solutions to security and events for over 90 years. Security guards, ushers, valet parking, aviation, housekeeping and coat check services with uniformed, security personnel for events throughout the U.S.

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