General Manager – Large Casualty

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Manages the work activities and has full management accountability for the performance and development of subordinate staff in accordance with corporate strategic direction.

• Sets direction and establishes performance goals including stretch goals and communicates progress addressing issues that impact service provided by the teams.

• Through collaboration with others establishes and maintains strong working relationships with internal and external customers and assists subordinates in resolving high visibility problem cases or issues.

• Acts with a sense of urgency and takes accountability for resolving issues.

• Generates ideas for process and technology improvements within and across businesses and implements change.

• Prepares high level cost benefit analysis. Focuses on increased responsiveness resolving issues and continuously raising the quality of work.

• Makes decisions utilizing data management tools and key metrics to ensure business alignment and commitment and growth objectives are met.

• Participates in the development of annual plans including budgets forecasts workforce and business continuity plans. Manages and monitors performance against plan.

• Responsible for staying up to date on trends and developments within functional area of expertise as well as the insurance industry.

• May be responsible for facilitation and coordination of training initiatives.

Reporting Relationship: Typically Director or above

Skills Knowledge and Abilities

• Knowledge of the insurance industry as well as an understanding of the companys products stays informed on relevant insurance industry trends.

• Ability to effectively lead and motivate others in accomplishing established goals builds a competitive organization by attracting managing developing and retaining the talent needed to win.

• Ability to develop clear business plans aligned with business strategy.

• Excellent analytical and problem solving skills uses metrics and information analysis accesses technology resources as needed..

• Strong project management organizing and planning skills.

• Strong communication and presentation skills both verbal and written.

• In-depth knowledge of the organizations strategies goals functions and responsibilities.

• Knowledge of business process re-engineering with the ability to recognize and implement best practices.

• Ability to drive strategy and implement innovative solutions to outperform the competition and drive top and bottom line growth.

• Ability to implement systems processes and procedures that improve the customer experience and result in profitable growth.

• Ability to travel to field locations as necessary.

• Value driven to provide superior solutions to internal and/or external customers.

• Acts with a sense of urgency to advance priorities of the organization.

• Helps other to excel through collaboration and building strong relationships.

• Thinks creatively and uses diverse ideas to solve problems.

• Raises expectations of self and others by continuously learning and broadening industry and technical skills.

Education and Experience

• Bachelors Degree or equivalent work experience.

• Typically a minimum of 8 years experience in a specific function or field of expertise including 5 years management experience.

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In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $72000 to $141000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.