Sr Tech Field Eng
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
What success looks like in this role:
The Field Engineer performs activities associated with installing diagnosing maintaining and servicing computer-related products including but not limited to desktop/laptop computers printers and repair and maintain End User Productivity and Service Desk Equipment and Systems at client both remote and on-site Level 2 and Level 3 support to all End Users for Incidents and Service Requests that cannot be resolved or fulfilled by the Service 2 and Level 3 support includes: Experienced and knowledgeable Level 2 staff with deep knowledge of the Services; Highly skilled specialists who build deploy operate and maintain the and provide physical support for End User Productivity and Service Desk Equipment. This includes client supplied headsets Smartphones and with Other Service Partners by providing physical support for Infrastructure at client locations that host EUPSD advice and assistance to End Users as required in connection with End User Productivity and Service Desk Equipment and Services including the provision of a service hub service with dedicated support staff during Business Hours at specified the client to engage the Service Partner on issues without calling the Service Desk and be responsible for opening records for both Incidents and Requests on behalf of End a high degree of customer satisfaction throughout all transactions.You will be successful in this role if you have:
NV1 Security Clearance is must to have for this managementMotivated and in the delivery of IT support services with specified KPIsEffective verbal and written communication skillsStrong focus on providing customer service with great verbal and written communication skillsProblem-solving abilities and an analytical mindset.A keen interest in developing a career in IT.Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at . US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Senior IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more
