Swedish Speaking Production Coach
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Job Location:
Monthly Salary:
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Provide guidance support and motivation to Customer Service Specialists Logistics Specialists and Route Planners to ensure high performance.
- Assist with booking processes and handle customer calls when required.
- Communicate and coordinate with other departments.
- Act as the first point of contact in critical or problematic situations (e.g. police inspectors) and participate in case investigations with Line Management.
- Coordinate report and escalate IT and other operational issues to the appropriate stakeholders when necessary.
- Write update and publish procedures on the local SharePoint and support the implementation of new processes.
- Monitor quality and performance providing constructive feedback to drive continuous improvement.
Requirements:
- Fluency in Swedish and English.
- Willingness to work shifts (night shifts evening shifts weekends and public holidays).
- Ability to respond quickly and effectively in challenging situations.
- Strong communication and teamwork skills.
- Proactive positive and open-minded personality.
- Previous experience in customer service coaching or team coordination is considered an advantage.
What do we offer
- Great friendly knowledgeable and supportive colleagues.
- Professional training before work.
- Opportunities for career growth and development.
- Salary: 10.45 EUR h gross/h.
- Extra bonuses for evening night and weekend shifts as well as for work quality.
- Health insurance after 3 months of employment.
- Company events.
Key Skills
- Campaigns
- Data Entry
- Christmas Temporary
- Advocacy
- Control Engineering
