Operational Security Ambassador
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
Maintain a safe and secure environment for employees credit union members and the public. Protect credit union assets and continuously maintain a professional workplace.Job Description
LOCATION
Mountain America Center
9800 S Monroe St
Sandy UT 84070
* May be responsible for covering additional Mountain America locations.
SCHEDULE
This position will be part of a 24-hour security team; shifts will vary.
To be effective an individual must be able to perform each job duty successfully.
- Ensures a professional image is consistently maintained the enhancement of quality service and all needs are addressed while supporting the image and branding of the credit union.
- Provides excellent customer service to MACU employees and guests.
- Greet or acknowledge all MACU employees and guests as they enter MACU buildings.
- Be able to deescalate difficult situations with visitors vendors employees and members while remaining positive and professional.
- Answers incoming phone calls and communications.
- Responds to emergencies and other incidents.
- Patrols facility on foot and or vehicle. Protects persons and property against vandalism arson prowlers and other conditions that could lead to loss of life or property.
- Monitors door access alarm and surveillance systems.
- Investigates suspicious activity on MACU properties.
- Files reports and acts as a liaison with local law enforcement.
- Assists the general public visitors and employees by answering questions locating offices and escorting to specific locations.
- Writes documents and completes incident reports.
- Maintain confidentiality involving Security incidents and employee relations.
- Create and complete tickets within ServiceNow
- Performs other duties as assigned.
KNOWLEDGE SKILLS and ABILITIES
The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
Three years of related experience.
Law enforcement and/or military service or other government law enforcement experience preferred.
Education
Bachelors degree in Criminal Justice or similar preferred. Or equivalent work experience.
Licenses Certificates Registrations
- Maintain a Utah concealed carry permit and/or maintain authorization firearm carry through H.R. 218 the Law Enforcement Officers Safety Act.
- Current or previous POST Category I certification preferred.
Responsibilities
- Responsible for surveilling patrolling maintaining peace and order.
- Ensures the safety of lives and property through the proper and safe use of a firearm.
- Responsible to pass annual firearm qualification.
Computer/Office Equipment Skills
Basic computer knowledge. Familiar with Microsoft Suite including Teams.
Managerial Responsibility
No managerial responsibilities.
Language Skills
Must have the ability to read and interpret documents such as safety rules operating and maintenance instruction and procedure manuals.
Other Skills and Abilities
- Knowledge of the methods and practices used in a modern security program.
- Knowledge of applicable laws and ordinances.
- Ability to remain alert at all times and to detect suspicious or unusual occurrences.
- Ability to use good judgment discretion and tact and react quickly to situations.
- Ability to understand and effectively carry out oral and written instructions.
- Ability to enforce rules and regulations firmly tactfully and impartially.
- Ability to communicate effectively both orally and in writing.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit talk and hear consistently.
Ability to stand walk and use hands to handle or reach occasionally. Must have ability to operate a car golf cart or other motorized vehicle.
May occasionally lift up to 50 lbs.
Ability to pass annual firearm qualification training.
Vision Requirements
Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more)
Environmental
Typical office/lobby environment with some foot patrols outdoors
Noise Environment
Moderate noise (business office with computers and printers light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut either remotely or in-person.***
#LI-PN1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
