Strategic Vertical Markets Director U.S. Carrier Sales

Title: Director - US Carrier Account Sales

Location: USA Remote

Organizational Relationship

Directly responsible to the VP of Strategic Vertical Markets

Job Description

The Director of US Carrier Account Sales is responsible for developing and executing the U.S. sales strategy and driving revenue growth for NWSs product and services portfolio across all major wireless carrier accounts. This leader will define and implement business strategies focused on organic growth new business capture and achievement of annual sales and gross profit goals. The Director will lead a sales team strengthen customer relationships and collaborate with internal and external partners including Operations Marketing Finance and other groups to enhance value for customers and overall company performance.

Key Responsibilities

Sales Leadership & Strategy

• Develop lead and mentor a high-performing sales team to drive growth across multiple product and service verticals.
• Build and execute strategic sales plans aligned with NWS goals and carrier market priorities.
• Recruit develop and hold team members accountable for achieving performance expectations and professional growth.

Customer Engagement & Business Development

• Establish and sustain strong relationships with carrier customers positioning NWS as a trusted partner delivering best-in-class solutions.
• Identify and secure new business opportunities by delivering innovative value-added solutions that differentiate NWS and displace competitors.
• Develop a deep understanding of the NWS product portfolio and service capabilities to effectively communicate value to customers.

Revenue Growth & Account Management

• Drive revenue growth in both existing and new carrier accounts ensuring performance meets or exceeds targets for sales and profitability.
• Lead disciplined account planning pipeline development and forecasting across all assigned carrier customers.
• Ensure designated accounts consistently achieve or surpass established performance goals.

Services Growth & Solution Integration

• Expand adoption of NWSs services portfolio within carrier accounts including:
  • Strategic stocking kitting and logistics services supporting deployment readiness and operational efficiency.
  • Engineering and technical network design for wireless fiber DAS/public safety and supporting infrastructure.
  • Site surveys and on-site services enabling accurate scoping installation support and field execution.
  • Commissioning and performance testing to validate system readiness compliance and optimal system operation.
  • Turnkey deployment support providing end-to-end execution from design and procurement through installation and activation.
• Collaborate closely with engineering service delivery and operations teams to ensure seamless integration and exceptional customer outcomes.
• Promote services-led differentiation as a core value proposition in strategic discussions with carrier customers.

Cross-Functional Collaboration

• Partner with Operations Marketing Finance and other internal teams to ensure operational excellence and customer satisfaction.
• Provide timely market insights competitive intelligence and customer feedback to strengthen NWSs offerings and strategic initiatives.

Key Performance Indicators (KPIs)

Sales & Revenue Performance

• Achievement of annual revenue gross profit and margin targets across U.S. carrier accounts.
• Year-over-year growth across wireless infrastructure categories and services.
• New account acquisition and expansion revenue contribution.

Pipeline & Forecasting Discipline

• Forecast accuracy within defined thresholds.
• Pipeline velocity conversion rates and opportunity aging metrics.
• Consistent documentation of account plans and growth strategies.

Services Adoption & Growth

• Services attachment rate for engineering logistics turnkey deployment commissioning and related offerings.
• Services-related revenue growth as a share of total account bookings.

Customer Engagement & Satisfaction

• Customer satisfaction and retention metrics.
• Responsiveness cross-functional coordination and issue resolution performance.

Team Leadership & Development

• Sales team quota attainment levels.
• Talent development retention and productivity metrics.
• Compliance with CRM standards and sales process requirements.

Strategic Market Impact

• Growth across key carrier programs initiatives and technology rollouts.
• Competitive displacement wins and increased adoption of NWS integrated solutions.
• Expansion into new regions product categories or carrier application areas.

Qualifications

• 10 years of sales experience with preferred experience selling directly to U.S. wireless carriers.
• Strong familiarity with wireless infrastructure products including cable/connectivity solutions DAS/public safety systems and related materials.
• Exceptional communication presentation and executive relationship-building skills.
• Proven success leading teams and cultivating a culture of accountability and high achievement.
• Demonstrated ability to design and deliver customer-specific value-based solutions.
• Ability to travel up to 50%.

Work Experience

• 5 years of successful supervisory or management experience with demonstrated ability to motivate develop and attract talent.
• Solid technical understanding of NWSs products and services with the ability to articulate capabilities internally and externally.
• Excellent verbal written interpersonal and diplomacy skills.
• Experience guiding teams through evolving systems processes and operational requirements.
• Proven commercial and contract negotiation expertise.
• Proficiency in CRM systems and strong organizational planning and prioritization skills.

Required Experience:

Director