Sr Systems Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.
As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.
With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more at
Pavion and our family of companies are seeking a talented and motivated Sr Systems Specialist to join our security business unit.
Primary Responsibilities:
- Install and Service all equipment for the CFA HQ buildings. CCTV Access Fire and Security
- Accountable for the successful completion of service requests to include: Quality of Work Timely results and Customer satisfaction (Closing out work orders from clients Ticket Management System)
- Experience installing and troubleshooting security systems CCTV systems and access control systems: Feenics Brivo Eagle Eye Door King Milestone and Software House
- Install and maintain head end equipment all field devices and basic programming for various Security Access Control CCTV Systems and Security Door and Gate Intercom systems. Layout the system install the cable and test connectors labeling and firestop. Assure that the equipment provides the service requested by the customer completing the work order showing the work is completed ensuring the documentation and database are updated
- Coordinate and oversees contracted work with the contractor providing specific instructions and/or help on projects inspecting completed work for acceptance and compliance with ION247 standards and ensuring that the network documentation is updated
- Provide site assessments for access control CCTV and locking systems and aid in the design of systems and development of SOW
- Provide technical expertise for installation repair and service
- Must be able to pull dress label terminate and test various types of category cable
- Troubleshoot complex systems identify problems make effort to find solutions on own request assistance if necessary
- Participates in approved job-related training and development programs. Participates in equipment training and receives certification and operates equipment as needed
- Respond to telephone calls email and internal staff requests for technical support to include documentation tracking and monitoring of the request to ensure a timely resolution
- Identify prioritize and escalate support tickets requiring urgent attention
- Diagnose and resolve technical hardware and software issues
- Follow up on reassigned unresolved requests
- Research questions using available information resources
- High School Diploma or GED; or two years related experience or training on manufacturer systems installations; or equivalent combination of education and experience
- 3-5 Years of Experience working in similar technical role
- Valid drivers license and acceptable driving record
- Secure Certified and Avigilon Certified
- Associates degree or two (2) years technical school (preferably in Electronics Training or equivalent Military Training)
- Industry certification(s)
- Low Voltage License
- Basic computer skills strong written and verbal communication strong sense of customer service
- Experience using standard electrical test equipment or specialty test equipment used with network systems AV equipment Intercom and Telephone Systems or Security equipment
Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protec
Required Experience:
Senior IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
In an era where the threat of wildfires grows more pronounced, the demand for advanced fire management and safety strategies is at an all-time high. Pavion is at the vanguard, driving forward with innovative technologies not...
