Case Manager
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Job Location:
Fort Lauderdale, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
At Griswold Care Pairing were looking for a passionate and dynamic Case Manager to join our Broward County team and make a difference in the lives of our clients. This exciting and fast-paced role combines customer service operations scheduling and case management to ensure that our clients receive the best care possible.
As a Case Manager youll be at the heart of our daily operations managing client and caregiver relationships conducting assessments and ensuring smooth service delivery. From answering calls to conducting home visits and handling scheduling this role offers variety and the opportunity to make a meaningful impact in your community.
Key Responsibilities:
Assist the office manager with scheduling marketing recruiting and administrative tasks
Conduct telephone intakes and initial home visits with new or potential clients explaining services and securing signed service agreements
Perform follow-up visits with existing clients to ensure satisfaction and quality of care
Manage all scheduling activities including caregiver replacements and substitutions
Resolve client family and caregiver concerns with empathy and professionalism
Ensure compliance with internal state and federal standards by maintaining accurate and up-to-date files
Screen interview and select caregivers to match the needs of clients
Participate in on-call rotation
What Youll Need to Succeed:
Nurturing and empathetic attitudecompassion for others is essential
Excellent communication skillsarticulate with a pleasant phone manner
High level of emotional intelligence and strong problem-solving abilities
Highly organized detail-oriented with good documentation skills
Ability to work effectively in a fast-paced varied role
What We Offer:
Competitive salary and benefits including 6 paid holidays sick time and vacation days
Health Insurance & 401k Retirement Plan
Monthly and Quarterly bonus plan
Additional benefits: Employee Assistance Program TelaDoc
Why Griswold
At Griswold we are driven by our commitment to helping clients live assuredenabling them to maintain independence while enjoying the peace of mind they deserve. Youll play a vital role in this mission by ensuring that both clients and caregivers are well-supported and connected.
We are an equal opportunity employer committed to fostering diversity equity and inclusion in our team and work environment.
HB531 Florida Agency for Health Care Administration
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
Are you looking for a career opportunity that offers flexibility, great pay, and the chance to make a difference in the lives of others? Griswold Home Care of C...
