Poker Dealer (Horseshoe Bossier) Full Time

JOB SUMMARY:

The Poker dealer must create an entertainment environment for all guests and provide courteous friendly and prompt service in dealing poker games.

GENERAL REQUIREMENTS:

• High school diploma preferred.

• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.

• Knowledge of card games.

• Must possess strong money handling and documentation skills.

• Must have knowledge of casino rules procedures and regulations pertaining to the Table games.

• Must be able to get along with co-workers and work as a team across departments and levels of management.

• Must possess an upbeat personality for all interactions with guests and fellow employees.

ESSENTIAL JOB FUNCTIONS:

• Proactive in anticipating customer needs.
• Familiarizes themselves with all guests names and personal facts.
• Studies other games and services offered at property.
• Adheres to department policies and procedures including those pertaining to Federal and Regulatory laws and guidelines.

• Ability to handle money and provide accurate and appropriate chips for guest.

• Routinely strives to build and achieve customer satisfaction.
• Exercises appropriate discretion in identifying communications of special promotions to customers.
• Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor Lead Shift Supervisor or Casino Manager.
• Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
• Adheres to regulatory departmental and company policies.

DEMANDS TO COMPLETE ESSENTAIL JOB FUNCTIONS:

PHYSCIAL & MENTAL:

• Must be able to bend crouch kneel twist lift and work at a desk when performing Pit Clerk functions.

• Ability to respond to visual and aural cues.

• Must be able to read write speak and understand English.

• Must present a well-groomed appearance.

• Must be able to acknowledge greet and converse in English with customers.

• Must be able to operate a typewriter computer telephone ten key adding machine and calculator photocopy machine and fax machine.

• Must be able to lift pull push or carry up to 40 pounds.

• Must have the manual dexterity to handle paperwork operate computers and other Pit equipment.

WORK ENVIRONMENT:

• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.

• Ability to tolerate areas containing second hand smoke high noise levels bright lights and dust.

• Ability to work at a fast pace and in a stressful environment.

• Must be able to work any day of the week and any shift.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.