, Change Management

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Job Title: Sr. Manager Project Manager

Experience: 12-15 years

Location: Gurugram India

Position type: Full time

Timing: 1-10pm India time

• Change Strategy & Planning

• • Develop and deliver end-to-end change management strategies for marketing transformation initiatives (process technology org design capability uplift).

  • Assess change impact readiness risk and stakeholder landscapes across global and regional teams.

  • Build integrated change and communication roadmaps aligned to project milestones.

• Stakeholder Management & Governance

• • Partner with global regional and local marketing leaders to ensure alignment buy-in and a unified approach to change.

  • Establish governance forums cadence and reporting for change initiatives.

  • Manage cross-functional relationships across Marketing Operations Technology HR and Business stakeholders.

• Communication & Engagement

• • Lead communication strategy for change programsmessaging narratives leadership updates playbooks FAQ documents and business cases.

  • Ensure clarity of whats changing why and for whom across all marketing teams.

  • Create high-impact presentations and materials for global leadership.

• Training Enablement & Adoption

• • Drive enablement plans including training sessions capability-building workshops and onboarding for new tools and processes.

  • Develop adoption frameworks measure effectiveness and continuously optimize.

  • Partner with global L&D or product teams to deliver localised rollouts in Gurugram and other hubs.

• Change Implementation & Execution

• • Lead execution of change initiatives across the marketing lifecyclecampaign operations MarTech analytics content operations compliance governance etc.

  • Ensure consistent adoption of global processes in India-based teams and prevent fragmentation.

  • Monitor progress identify roadblocks and provide corrective recommendations.

• Metrics Reporting & Continuous Improvement

• • Define KPIs and success measures for change adoption.

  • Track performance capture feedback loops and present insights to leadership.

• Create documentation best practices and repeatable frameworks for future change rollouts.
  
  

• undefined

  
  1014 years of experience with at least 5 years in Change Management within Marketing Digital MarTech or Transformation environments.
  Experience working in global matrix organisations or GCCs.
  Strong understanding of marketing operations marketing technology and campaign processes.
  Proven experience driving adoption of enterprise tools (e.g. Workfront Salesforce Marketo Adobe DAMs AI/automation platforms).
  Change Management certifications (Prosci ACMP) preferred.
  Exceptional communication presentation and stakeholder influencing skills.
  Ability to simplify complexity drive clarity and build trust across large cross-functional teams.
  
  
  Key Competencies
  Strategic thinking with hands-on execution.
  Strong stakeholder management ability.
  Ability to navigate ambiguity and drive structure.
  Excellent storytelling communication and facilitation skills.
  Analytical mindset & data-driven approach.
  Strong project management and governance capability.
  
  
  Why This Role Matters
  
  This role is pivotal in ensuring marketing teams across the globe adopt consistent scalable and future-ready ways of working. You will shape how marketing operates collaborates and delivers impactmaking Gurugram a strategic hub for global marketing transformation.

  What we can do for you:

  At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

  Apply today!

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If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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