Senior Marketer, Usage Automation
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Job Location:
Cambridge, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
796666
Application Deadline:Friday January 9th at 12pm ET
Role Summary
Our mission at HubSpot is to help millions of organizations grow better. As a Senior Marketer on our Customer Usage Automation team youll shape how customers experience HubSpot through data-driven automated programs that accelerate product value and adoption. Youll design communications that empower customers with timely insights personalized recommendations and clear next steps to help them achieve their this role youll experiment boldly collaborate deeply and scale programs that create a more intuitive connected customer journey across channels.
What Youll Do
- Own the end-to-end strategy execution and measurement of global usage automation programs that help customers understand how to grow with HubSpot.
- Design write and build email and multi-channel communications including positioning segmentation workflow logic and basic operational setup.
- Use AI- and data-powered insights to elevate personalization targeting and channel strategy across email in-app messaging and emerging surfaces.
- Run experiments to optimize messaging identify new opportunities and continuously improve program performance and customer value.
- Partner with cross-functional teamsMarketing Customer Success Operations and Productto align on strategy and deliver consistent seamless experiences.
- Translate reporting and behavioral data into actionable recommendations that improve customer activation engagement and long-term adoption.
- Innovate on new approaches audiences and program designs that move HubSpot toward a more self-service customer-led experience.
What Youll Bring
Required Qualifications
- Strong passion for customer experience with the ability to advocate for customer needs across teams.
- Experience owning programs from strategy through execution iteration and reporting.
- Ability to interpret data diagnose performance patterns and translate insights into program improvements.
- Strong stakeholder and project management skills with experience driving cross-functional initiatives.
- Comfort working independently in a fast-paced environment while balancing strategy and hands-on execution.
- Background using AI or data sciencepowered tools to scale personalization or workflow efficiency.
Nice-to-Have Qualifications
- Demonstrated success running marketing experiments to optimize messaging workflows or channel usage.
- Experience with lifecycle product or customer marketing in a SaaS environment.
- Familiarity with automation platforms segmentation strategies or multi-channel orchestrations.
- Understanding of customer lifecycle journeys.
Where Youll Work
- Location: United States
- Work Preference: Remote-friendly with the option to work hybrid or onsite if based near our Cambridge MA office.
- Travel/Shift: None; standard business hours
Application Requirements
- Application Deadline: Friday January 9 at 12pm ET
- Application Language: English
- Required Materials: Resume required; cover letter optional
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices arent just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
Explore more:
HubSpot may use AI to help screen or assess candidates but all hiring decisions are always human. More information can be found here. By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.
Required Experience:
Senior IC
Key Skills
- Continuous Integration
- APIs
- Jenkins
- Junit
- Distributed Control Systems
- Testng
- GAMP
- Test Automation
- CI/CD
- Cucumber
- Programmable Logic Controllers
- Selenium
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
