Hospice Scheduling Coordinator (Must be a CNA)
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Job Location:
West Palm Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The Hospice Aide Coordinator plays a key administrative and coordination role in supporting the hospice team patients and families. This position is responsible for managing aide scheduling ensuring appropriate staffing coverage maintaining supply systems supporting interdisciplinary communication and assisting with documentation and workflow needs. The Hospice Aide Coordinator provides hands-on support in alignment with the Plan of Care assists with basic patient care activities and helps ensure continuity of services when needed. With a strong focus on organization communication and customer service the Hospice Aide Coordinator helps maintain efficient operations and high-quality supportive care throughout the hospice journey.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Schedule aides using the MatrixCare EMR system to ensure adequate coverage and timely patient visits.
- Monitor staffing needs coordinate coverage for callouts vacations and census changes and escalate concerns to leadership as appropriate.
- Ensure team supplies are ordered and maintained for the Hospice clinical team including ordering tracking inventory control and distribution.
- Perform general administrative tasks such as filing data entry report generation and communication follow-up.
- Support communication flow among nurses aides caregivers volunteers and the interdisciplinary team.
- Provide excellent customer service responding promptly to patient family and team inquiries and maintaining a professional supportive approach.
- Provide personal care and assist with activities of daily living (ADLs) per the Plan of Care when coverage gaps or urgent needs arise.
- Assist with maintaining a safe environment including support with ambulation transfers and positioning.
- Perform range of motion (ROM) exercises or comfort-focused tasks under the direction of the nurse.
- Prepare light snacks or nutritional support for patients as assigned.
- Observe record and report changes in patient condition to the supervising nurse.
- Provide basic caregiver education such as safe turning bedding changes or transfer techniques.
- Participate in on-call rotation as scheduled for urgent scheduling issues or limited patient support needs.
- Complete annual educational requirements.
- Perform all other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position does not have any supervisory responsibilities.
QUALIFICATIONS EDUCATION and/or EXPERIENCE
To perform this job successfully an individual must be able to perform each primary function satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
- Licensed C.N.A. with at least one year of Hospice experience.
LANGUAGE SKILLS
Ability to effectively present information and respond to questions from groups of managers clients customers and the public. Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts and to apply concepts such as fractions percentages ratios and proportions to practical situations.
REASONING ABILITY
Ability to define problems collect data establish facts and draw valid conclusions. Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES LICENSES REGISTRATIONS
- Valid State of Florida C.N.A License
- Valid CPR certification
- Valid drivers license
- Valid automobile insurance
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Required Experience:
Manager
Key Skills
- Catheter Care
- Nursing Home Experience
- Patient Care
- Communication skills
- Computer Skills
- Hospice Care
- Vital Signs Experience
- Case Management
- Home Care
- Medical Imaging
- Catheterization
- Cerner
About Company
Discover the senior living community you need at MorseLife, serving seniors in West Palm Beach.
